Contract Administrator
Glory
Knutsford, UK
6d ago

COMPANY OVERVIEW

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash.

While we span the globe, we personally engage with each customer to address their unique challenges and goals enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

ROLE PURPOSE

To provide administrative support to the Company with regard to the Contract Management process. Working as part of a team to provide all necessary information.

MAIN RESPONSIBILITIES

Setup and maintain all maintenance contracts

Manage contract invoice process key customers are invoiced monthly / quarterly. Reconcile contract population with individual customers before invoicing and apply pro-rata charges.

Ensure all are invoiced in timely manner and within monthly deadlines

Maintain database adding and removing equipment as necessary

Product Sales manage end to end process from ordering finished goods from factory / hub through to supply to customer.

Liaison with suppliers to ensure goods supplied on time

Update database with Sales information amend contracts as necessary

Ad-Hoc invoices invoice for chargeable works, larger customers require summary invoices and other smaller customers are invoiced per event

All invoices / spreadsheets / submissions to meet customer requirements to ensure invoices are accepted and paid promptly

Monthly reconciliations to link into finance processes

Identify and measure customer service and product performance

Manage the day to day running of customer database, ensuring all transactions are captured accurately and can be reconciled.

Qualify the data in terms of integrity, accuracy and consistency

Invoicing reconciliation, contact maintenance accruals, Ad-Hoc accruals

  • Support the Sales Team with contract information and accompany to some customer meetings
  • REQUIRED EDUCATION AND QUALIFICATIONS

    Experience in a similar role would be advantageous

    Minimum of 3 years general experience

    REQUIRED SKILLS AND COMPETENCIES

  • Analytical and process orientated
  • Excellent communication skills, with the ability to influence others

  • Organised and structured approach to work
  • Able to adhere to tight deadlines and manage changing priorities
  • Team player

    Excellent attention to detail

    Advanced use of Microsoft Office

    Advanced Excel skills

    Outstanding grasp of information technology concepts and processes

    Ability to organise and process large amounts of data efficiently

    GLORY SPIRITS

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