Shop Manager
Caulfield - East Ham
44d ago

The Paddy Power brand boasts an international multi-channel betting and gaming group. The Paddy Power brand is widely seen as one of the most distinctive consumer brands in Europe.

The Betfair brand is famous for Innovation. Betfair pioneered the betting exchange in 2000 a product which altered the landscape of the sports betting industry.

Today, Paddy Power Betfair is a force to be reckoned with. We have a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of B2C and B2B operations across Europe.

Department : UK Retail

Reporting Relationship : District Manager

Location : Caulfield East Ham, East London

Who you are :

As the Shop Manager you set the tone for the shop, creating a fun environment which our customers love to be in, whilst driving yourself and your team to achieve shop targets.

You ensure that the experience for every customer who walks in to a Paddy Power shop is memorable, tailoring the service you give to meet the needs of each individual customer.

You will have excellent technical knowledge of how to run a retail shop, and will bring thoughts and ideas to the table on how to make the operation run even better!

The Job :

  • Speak with the local community and competitors to better understand their customers and gain local market insights.
  • Build strong and lasting relationships with customers and create a fun environment which punters love and repeatedly come back to.
  • Ensure you have the best shop team, providing clear guidance and feedback to get them working to a high standard together.
  • Ensure the shop complies with its Think 21 and Responsible Gambling commitments.
  • Gather customer feedback and comments by speaking to them about their experiences in shop.
  • Deal with tough, emotional situations in a calm and professional manner, role modelling this behaviour to others.
  • Actively encourage your colleagues to share ideas on how things can be done better, quicker and easier.
  • Remain curious and always learn from your mistakes, eager to find ways to improve yourself, your team and the shop.
  • What you’ll get :

    Other than just being able to say you work for one of the most fun and distinctive brands in Europe, you will get :

  • Up to £27,000-29,000 per annum + Bonus
  • Bonus scheme of up to £2250 every 6 months dependent on personal and shop performance
  • 28 days paid holiday (pro rata)
  • Progression and development opportunities in a huge international company
  • Defined Contribution Pension scheme
  • Performance based incentives such as paid holidays, vouchers, shop teams dinners and much much more!
  • Interested?

    Apply today for more information and see if you have what it takes to work for one of the UK’s top Bookmakers!

    Our Values

    Our values are important to us. In fact they shape and guide everything we do from improving our performance and working as a team, to hiring the right people and developing our talent.

    There are five key values that we live by :

    Relentless Will To Win : We strive to stay ahead of the game and achieve more for our customers and each other.

    Collaboration : We win by having the best people, working well together and building strong relationships.

    Integrity : We take pride in doing what’s right. No exceptions.

    Agility : We adapt at pace and with purpose, and thrive amid change.

    Low Ego : We take our work seriously but not ourselves, and never believe our own hype.

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