Customer Service Advisor
Connells
Connells, Houghton Regis
1d ago

Customer Service Advisor

Houghton Regis, Dunstable

Competitive Basic Salary - £20,000 - £25,000 on Target Earnings (Uncapped Commission) Career Progression

The Connells Group is the second largest estate agency group in the UK with over 600 branches trading through brands such as Connells, William H Brown and Barnard Marcus.

We are looking for a Customer Service focussed Sales Negotiator to join our expanding team based within our sales centre in Houghton Regis.

Full training is given and you will need to have a high level of drive, enthusiasm and determination.

Management development is available for the right candidate.

You will earn a competitive basic salary with a fantastic uncapped bonus structure.

This is a challenging, fast paced role, experience is preferred with at least 1 years’ experience in customer service, sales, retail or hospitality background

KEY ACTIVITIES

To book qualified valuations for our branch network.

To deliver excellent Customer Service, listening to all customers requirements and maintaining accurate records of all communications and ensuring all necessary follow-

up action is taken in a timely manner.

Deliver exceptional performance results at all times by aiming to exceed your key performance indicators (KPI’s).

EXPERIENCE & SKILLS REQUIRED

  • You will be able to demonstrate personal success within customer services.
  • Be able to work to targets and deadlines.
  • Energetic, enthusiastic and dynamic with a desire to succeed in a competitive environment
  • Excellent verbal and written communication skills.
  • The ability to deal confidently with both internal and external clients.
  • Develop and maintain internal and external professional relationships both over the phone and face to face.
  • You will need to be IT literate with knowledge of and the ability to effectively and efficiently use computerised systems such as Microsoft Office.
  • Able to adopt a flexible attitude to working hours.
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