Product Manager
LexisNexis Risk Solutions Group
Sutton, Surrey, United Kingdom
3d ago

Job Summary : The Product Manager I will own a product feature and lead project execution. He / she will own the development plan and represent their feature within the PM team and will have an internal network across product domains.

The individual will have a solid understanding of the customer and target market. He / she will represent the needs of the customer to the delivery team and will support and participate in the demo to key stakeholders at program milestones.

Responsibilities : Customer Focus

Customer Focus

  • Interacts with customers to represent requirements and understand key customer needs and market basics.
  • Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
  • Focuses on delivering customer commitments.
  • Keeps up to date on news / incidents and understands what is happening in the market and with competitors.
  • Data-Driven Decision-Making & Analysis

  • Autonomously analyzes situations and data.
  • Is proficient at reviewing and utilizing data from predefined dashboards to make decision recommendations.
  • Compares and evaluates various possibilities, and makes recommendations for action that consider business implications.
  • Go to Market & Product Marketing Lifecycle

  • Executes on go to market launch plans as required.
  • Works directly with internal business partners, e.g. sales to gather and assess product needs in the marketplace.
  • Trains and educates internal business partners, e.g. sales.
  • Contributes to building collateral and marketing materials and provides input and expertise.
  • Directly addresses customer complaints.
  • Interacts independently with customers through in person communication, e.g. at various customer events.
  • Product Delivery & Development Lifecycle

  • Leads the execution of a product roadmap for a single feature area.
  • Understands and utilizes the drivers for improving the customer experience.
  • Leverages tools to coordinate activities and ensure quality based on the development methodology in place.
  • Defines and prioritizes requirement changes for engineering and performs analysis to meet acceptance criteria.
  • Participates and contributes to process improvement activities.
  • Strategy & Commercial Acumen

  • Meaningfully contributes to development and execution of the product strategy.
  • Makes links between personal goals and the product teams / business strategy.
  • Understands how role contributes to success of product and business strategy and goals.
  • Technical Skills

  • Understands the company technology stack at a high level, for his / her feature area.
  • Uses technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.).
  • Understands the relevant technology architecture.
  • Ability to engage developers to understand technology constraints.
  • Competencies : Personal Capability

    Personal Capability

    Practices Self-Development

  • Is curious and keen to learn and develop new ideas, skills and knowledge
  • Acts on feedback to improve him / herself
  • Looks for developmental opportunities in day-to-day work
  • Invests time and energy in self-development (professional qualifications , relevant reading, networking meetings, etc.)
  • Solves Problems and Analyzes Issues

  • Is able to ask effective questions and collect facts from multiple sources in order to solve problems
  • Is able to effectively identify and analyze problems and propose solutions
  • Effectively manages day-to-day issues and problems without intervention
  • Innovates

  • Brainstorms with others to look for different approaches to current process and tasks
  • Looks for opportunities to develop new ideas or thinking within own role
  • Experiments with new ideas as part of role
  • Interpersonal Skills

    Communicates Powerfully and Prolifically

  • Demonstrates effective conversational skills, including active listening and questioning
  • Shares information relevant to own role
  • Participates in team presentations
  • Collaboration and Teamwork

  • Develops co-operative working relationships within the team
  • Considers how own style affects others and tailors interactions accordingly
  • Looks for ways to develop mutually beneficial relationships across teams
  • Builds Relationships

  • Is approachable and friendly
  • Asks for opinions of others
  • Participates in formal and informal gatherings to meet new people and develop new relationships
  • Inspires and motivates others to high performance

  • Brings enthusiasm to the team
  • Gets to know others in the team and what is important to them
  • Observes behaviours and models self after the others
  • Leads by example by performing at high levels
  • Drives for Results

  • Works hard to achieve objectives
  • Stays focused on key commitments
  • Looks to overcome obstacles or barriers to performing
  • Works with others to achieve joint goals
  • Experience (US Only) and Education

    Suggested Minimum Years of PM Experience : 2-4 years

    Critical Experiences :

  • Demonstrated ability to manage multiple tasks, projects, and priorities.
  • Demonstrated ability to work with others to modify or maintain a product and identify technology challenges.
  • Demonstrated readiness to engage in customer engagements.
  • Demonstrated readiness to engage in work under minimal supervision.
  • Education to Qualify : Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

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