We currently have an opportunity for a Facilities Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Delivering on our great support service to our client providing quality of life - focussed services will be your main focus and can be challenging given the high expectations of our customers.
A flexible approach is important, and your role will be varied with new challenges facing you every day. You will also be part of a large and diverse Support Services team who are both extremely supportive and fully engaged with providing the best possible service.
Deliver exceptional customer service to build valuable long-term relationships with colleagues, customers and clients.
Communicates to build relationships and interacts appropriately with others.
Seeks to raise standards and improve quality of performance and service.
As a Facilities Supervisor whose focus will be on assisting the FM Ops Manager with the day-to-day supervision of a small team in Facilities, ensuring that excellent customer service is provided to our customers at all times across the services we provide.
Works effectively and professionally with others to achieve the desired results.
Report any accidents / incidents and completes initial investigation and Due diligence paperwork at required by Sodexo and our Client.
To look out for the welfare of any other Sodexo working Colleagues in accordance with Sodexo procedures whilst in the workplace.
To report all maintenance defects or equipment faults back to the onsite service provider or our Facilities Helpdesk ensuring equipment is taken out of service until repaired.
Ensure that all equipment is in a safe clean working order, checked weekly.
To ensure that all site and Sodexo procedures are adhered to in Accordance with the Health and Safety Policy & clients site procedures.
To ensure that all problems, disputes and complaints in relation to the Sodexo services are dealt with promptly and escalated to the FM Ops Manager.
Regular checks of Health & Safety issues in all areas.
Action any issues which may arise and report safety observations.
To attend meetings and training courses as requested.
To wear issued uniform and PPE whilst on duty, must be clean and well maintained, any replacements must be requested to your Sodexo contact
Report any absence to your line manager, in accordance to the agreed site rules for absence reporting Work to high standards of personal performance, hygiene, appearance, cleanliness at all times.
COSHH Handling of Chemical waste products in a safe and complaint manner, Record and complete Planned compliance checks such has catering paperwork, Quarterly Visual checks on Electrical appliances