Senior Account Manager
RetailMeNot, Inc.
London, United Kingdom
7d ago

To accelerate our growth, we are looking for an experienced Senior Account Manager with a proven track record to join our successful Retail & Brand Solutions Team.

Reporting directly to a Director you will focus on developing existing relationships with our merchant, network and agency partners to expand our breadth of offers for the consumer.

Responsibilities & Projects

  • Partner Management :
  • Forge strong relations with retailers featured on VoucherCodes.
  • Establish positive relationships with networks and agencies, / leading QBRs and performance reviews when necessary.
  • Act as the first point of contact for retailers, networks and agencies and respond to requests and concerns in a timely manner.
  • Own an advertiser portfolio of predominately established and high potential accounts.
  • Attend meetings independently, to review performance and secure strong commercial packages.
  • Contribute and participate in the pitching of new products and / or services from to new retailers, advertisers and media partners.
  • Negotiate exclusive offers and better commercial arrangements for with retailers, agency representatives and affiliate networks.
  • Analyse the performance of retailers’ discounts and regularly feedback on results.
  • Produce in-depth reports for high revenue accounts where appropriate using multiple data resources.
  • Utilise varied data sources to maximum effect both internally and externally in order provide smarter insights and recommendations to both merchant partners and the Partnerships Team.
  • Undertake ad-hoc projects set by Director with efficiency and finished to a high standard.
  • Identify new opportunities within your assigned retailer and network portfolio, and proactively target these opportunities.
  • Liaise with Editorial, Marketing and Email teams to coordinate seasonal promotions with retailers.
  • Prepare weekly reports and / or updates for your Director regarding the commercial progress of your portfolio.
  • Administrative duties, such as adding content to our site, recording agreed exclusive codes and exposure packages and adhere to all financial or legal processes.
  • Be accountable for portfolio weaknesses and independently problem solve.
  • Embrace new company initiatives and act as the go to’ for more junior team members
  • Proactively seek new company initiatives and projects
  • Utilise Account experience and network to form stronger relationships
  • Be a champion of change and embrace new processes, helping improve efficiencies
  • Consistently demonstrate ability to optimize revenue from account portfolio
  • Suggest and champion ideas relevant to the retail vertical
  • Strategy :

  • Assist your Account Director in the development of new strategy initiatives.
  • Present new initiatives to the Partnerships Team.
  • Support your Account Director and actively proactively monitor progress of new initiatives.
  • Work closely with the Partner Coordination team to help report on KPIs.
  • Proactively raise key merchant concerns with Director and suggest business improvements for .
  • Represent at relevant Industry events such as conferences and Award ceremonies
  • Maintain a full awareness of market and competitor activity and consumer trends and share with the Partnerships Team.
  • Required qualification and Experience

  • 3+ years’ experience in account management, ideally within the online marketing space.
  • Confident, articulate people person’ with excellent communication skills.
  • Self-motivated and pragmatic - Works well to targets and happy to take on responsibility for multiple deliverables and projects working independently and as part of a team.
  • Persuasive able to convince retailers and networks to provide with the very best deals.
  • Tenacious and resilient overcomes setbacks quickly and identifies new approaches when required.
  • Comfortable presenting opportunities face to face, speaking on phone and meeting new clients at networking events.
  • Good numeracy skills - Competent working with numbers and basic statistical data.
  • Super organised able to multitask and thrives working towards targets and deadlines.
  • Commercially savvy.
  • Loves the web and comfortable learning new interfaces and programmes.
  • Proficient in MS Word, Excel and PowerPoint.
  • Familiarity with Salesforce an advantage, but not required.
  • About VoucherCodes

    VoucherCodes is the UK’s largest digital coupon marketplace, helping millions of consumers shop with the brands they love, for less.

    VoucherCodes works with over 5,000 of the UK’s favourite retailers and restaurants, so no matter what consumers are looking for we’re sure to have a great deal to help save them money.

    VoucherCodes’s website, email newsletter and mobile shopping app make it safe and simple for its 7.7 million registered members to save money, whether they’re shopping online, in-

    store or through their mobiles.

    VoucherCodes is a RetailMeNot, Inc. company.

    About RetailMeNot

    RetailMeNot, Inc. () is a leading digital savings destination connecting consumers with retailers, restaurants and brands, both online and in-

    store. The company enables consumers across the globe to find hundreds of thousands of digital offers to save money while they shop or dine out.

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