An exciting opportunity has arisen to join our Human Capital Management (HCM) software Account Management team based at our Manchester offices in Piccadilly Gardens.
You'll be working closely with the Internal Account Management team to make contact with an agreed set of customers, managing day to day queries and transactions, and where appropriate generate additional sales revenue from customers through effective cross-
sell and up-sell activity of our HR & Payroll software products.
As an Account Manager, you'll be responsible for supporting the effective account management of all IRIS Accountancy software customers and support customer retention by building excellent customer relationships and resolution of issues pre-renewal.
What will you be doing?
As an Account Manager in this team, your day-to-day tasks will typically involve the following :
What are we looking for?
We're looking for an experienced salesperson with the following skills and experience :
Who are we?
With 40 years' experience, IRIS is the UK's market-leading provider of business-critical software and services to the UK accountancy, payroll and education sectors.
These solutions are delivered as a choice of integrated on-premise software and cloud-based applications - managed under the leading IRIS, PTP, KashFlow, Keytime, Taxfiler, Cascade, 12pay, Star, Earnie, PS Financials, ParentMail, Contact Group and School Asset Manager brands.
They serve over 21,000 Accountancy Practices, 11,000 education organisations and more than 80,000 small and mid-sized businesses, corporates, and payroll bureaus across a wide range of industry sectors.
IRIS HCM helps UK organisations manage 618,620 employees every day. As a leading provider of payroll software, IRIS serves a number of sectors, including 50% of UK GP practices and a growing number of UK retailers.
In addition, 14% of UK businesses pay their employees via IRIS payroll solutions.
Why you should apply...
At IRIS, we believe in creating a culture of engagement and reward to develop employee potential and offer long-term career success.
To help with that, we offer the following :