Retail Logistics Field Specialist – UK&ROI
C​NH Industrial
Basildon, GB
2d ago


CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction.

The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment.

More information can be found on the corporate website :


The main responsibility of the Retail Logistics Field Specialist is to roll-out and support the PRIM (Parts Retail Inventory Management) system on our dealer network.

This is a tool, designed to learn from our dealer’s historical parts requirements and to propose actions to optimize their stock level and mix, to improve their service level, reduce backorders and to manage obsolescence.

The Retail Logistics Field Specialist will be part of the AG EMEA Dealer Experience and Supply Chain team, within the Parts & Service department.

Primary role of this team is to support dealers on improving their capability to fulfil the customer requests on parts, by providing to dealers the right tools and methodologies in planning and deploying their inventory.

This team is also responsi-ble to tighten the link between dealers’ spare parts inventory and CNHi spare parts inventory, to create an extended and integrated supply chain.

Main objectives of the Retail Logistics Field Specialist are :

  • To be the link between the dealers and the central team.
  • To define together with the central team and with market leaders the roll out plan for PRIM, to put it in place and to manage the maintenance of the system with the dealers.
  • To travel on a weekly basis within the assigned market(s), organizing meetings with dealers and getting new subscriptions.
  • To perform training, parameters settings and continuous follow-up with the dealers already involved in the program.
  • To deploy central initiatives (like the ASOD - Agricultural Sell Out Dashboard) at market level involving both dealers and local leaders.
  • To be the local reference for all the technical points relate to the DMS software houses.
  • Essential requirement is to have a strong competence in inventory management / supply chain, good knowledge of dealers’ environment and experience in similar roles, with preference for the automo-tive industry.

    The Retail Logistics Field Specialist will work and interact with dealers and internal col-leagues, therefore must be able to speak / write, fluently in the English language.


    The AG EMEA Dealer Experience and Supply Chain Retail Logistics Field Specialist for UK & ROI re-sponsibilities are :

  • To the Project Plan deployment, by visiting Dealers not yet in PRIM, collecting their adhesions and supporting them through their integration, configuration setup and data cer-tification.
  • To ensure Dealers’ engagement, supporting them on becoming familiar with PRIM, increas-ing acceptance of proposals and visiting them on a regular basis.
  • To train dealers on tools and processes deployed by AG EMEA Dealer Experience and Supply Chain team (PRIM, ASOD etc.).
  • To be the daily contact for questions / issues from the dealers.
  • To carry out change management on dealer behaviours.
  • To collect dealer requirements on suggested PRIM enhancement.
  • To manage day-by-day contact with DMS for maintenance and smooth running.
  • Data analysis, KPI’s monitoring and regular sharing with dealers.
  • To prepare presentations addressed to dealers and to other CNHi departments.

  • Previous experience in inventory management / supply chain.
  • Previous working experience in Network / Business Development, or in similar roles, with preference for the automotive industry.
  • Excellent negotiation skills.
  • Good project management skills.
  • Good knowledge of MS Office suite in particular excel & power point.
  • Languages : fluent in English, additional language (French, German or Spanish) would be an advantage.
  • Ability to work in multicultural and remote teams.
  • To hold a full driving licence.
  • Availability to travel approximately 70% of the time.
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form