Please note that this is a 14 month Fixed Term Contract (FTC) and 0.8 hours / 4-day per week part-time opportunity. The opportunity In this pivotal role, you will be part of UK&I Resource Management which is recognised as an integral enabler to the growth of business.
Resourcing provides the firm with the right people, for the right jobs, at the right time, in the right places - using a commercial mindset to deliver quality solutions.
The Resource Deployment Manager is a key member of the Assurance Service Line (SL) Resource Deployment team and wider UK&I Resource Deployment network.
The role encompasses the following :
Manage optimal demand and supply management for resourcing projects and advise on the appropriate commercial drivers for Assurance’s Sub Service Line (SSL) engagements
Manage demand fulfilment in line with utilisation, chargeable hours, margin, revenue, client quality and employee engagement targets for SSL / SL team
Use knowledge of the Assurance SL, clients and people's capabilities to proactively advise Engagement Leads and Partners on resourcing solutions
Monitor Resource Deployment team's performance against SLAs and identify opportunities to enhance performance and address any areas
Direct reporting line to the Assurance Resource Deployment Lead(s). Direct line management of Resource Deployment Consultants.
Your key responsibilities Drive and manage resourcing performance
Responsible for overseeing resource deployment of SSL teams
Manage senior client portfolios or more complex SSL business areas
Key member of the SSL Operational Management team, contributing to weekly / monthly meetings focused on resourcing performance and owns actions to improve results
Proactive liaison with SSL Engagement Partners, Directors and Managers to understand client requirements and the wider needs of the business to facilitate effective resourcing decisions
Deal with escalated resourcing issues and make decisions on conflicting demands, liaising with other members of the Resourcing team as required
Understand the skill sets and proactively deploy individuals to areas where optimal utilisation can be achieved
Provides SSL insights to SL Resource Deployment Lead on business performance and discuss trends, interventions and actions to improve results being led by Resource Deployment Manager
Feed insight to the Strategic Resource Lead to understand the future workforce landscape of the SL and ensure the Resource Deployment team is equipped to respond to the changing needs of the business
Manage annual productivity targets with SSL teams to drive performance
Work with SL Resource Deployment Lead (and SSL Operations where relevant) to input on SSL budgets to capture accurate headcount and chargeability phasing and flagging any concern areas before finalisation on these metrics
Proactively monitor SSL pipeline with local stakeholders
Support and implement continual improvement of resource deployment processes
Support and implement best practice approaches across the Resource Deployment team Create an Exceptional Team
Lead and participate in Resourcing function team meetings, performance development requirements and training to develop the function
Involved in both SL and UK&I Recruitment of all Resource Deployment roles
Lead on cross SL Resource initiatives
Skills and attributes for success
Ability to use business information to anticipate and execute interventions to improve performance across the team
Ability to think quickly, work under pressure to meet competing demands
Confident and resilient to deal with challenges from people within the business
Proven experience overseeing a team or area with management responsibilities
Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resource solutions
Business acumen to challenge the commercial drivers of resourcing decisions and demonstrate wider cross service line perspective to deliver results
To qualify for the role you must have
The ideal candidate should have considerable experience in commercial resourcing, recruitment or operations environment that can demonstrate adaptability to the role Ideally, you’ll also have
Professional services experience
What we look for You will have excellent communication and interpersonal skills, plus an ability to build mutually beneficial relationships with clients and colleagues from a range of backgrounds and cultures based on knowledge, experience and personal values.
We are looking for a driven, organised, conscientious and analytical individual with proven leadership skills working with demanding and senior stakeholders.
What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-
being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer :
Support and coaching from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.
That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world.