TTEC, located in Belfast, is hiring and looking to connect with you to help us deliver exceptional customer service experiences as an Outbound Sales Representative.
Job Details :
This position will be located on-site at the TTEC contact center in Belfast, Northern Ireland.
The strictest safety practices have been implemented for your protection and the protection of your coworkers.
Social distancing, site sanitizing and separation screens between workstations measures are in place. Hand sanitizers are present for employees and applicants.
The entire application process will be conducted virtually.
Responsibilities :
You will be making outbound calls to businesses and have the ability to be able to close the sale and act in a consultative way to ensure we deliver the right option the first time.
Be proactive and manage your day in line with the priorities.
Benefits :
6-month contract
Competitive base salary
Private Medical Insurance
Eye Care Assistance
Dental Plan
Employee Assistance Programme
20 annual leave days 9 statutory days entitlement
Potential for rapid advancement in many fields, and throughout 17 countries!
An environment that stimulates achievement
On a typical day, you'll :
Grow your book of business through developing new business, onboarding and maintaining customer relationships to generate sales leads to bring on new business opportunities and drive pipeline
Customer Contact strategy consists of four different call types New Account Follow Up, Call Cycle, Leads and Messages
Getting through to the Decision Maker by utilizing the Influencers and Users to help close the business
Determine the customer’s shipping profile to earn business or will forward the lead to the appropriate channel
Complete the required activity levels daily with the sole goal to have conversations and meetings
Engage customers in a consultative manner to develop value propositions that meet their needs, increase volume from existing customers and acquire volume from new customers.
Qualifications :
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.
And the ability to connect yourself is what you bring to the table along with the following :
B2B Sales Experience is required
Exceptional communication skills
Ability to multi-task, prioritize, and manage time effectively
Ability to thrive in a dynamic environment
Demonstrate a high level of passion for doing the right thing
Target driven and total focus on achieving targets and helping grow business
Present a balanced approach to cold calling, relationship development, sales process, and appointment setting
Ability to understand complex business environments and uncover business challenges
Microsoft Office proficient
About TTEC :
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don’t take our word for it check out some of our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
