Food & Beverage & Retail Assistant
National Trust
Hindhead, UK
6d ago

Summary

Working within a bustling atmosphere as part of passionate team this role as a F&B & Retail Team Member plays a core part in providing fantastic customer service.

Do you enjoy helping people and providing a great service?

The Hours : Flexible daytime hours available across the week, including weekends. No evenings & No split shifts. Part Time options to be discussed at interview.

The Salary : £8.21 per hour

Duration : Fixed contract until 30th September 2019

What it's like to work here

Visitors step into a colourful mosaic of purple, greens and gold, it’s quiet apart from the sounds of nature. They can visit and discover why Hindhead Commons and the Devil’s Punch Bowl is designated as an Area of Outstanding Natural Beauty (AONB).

They don’t have to go far to admire the views across the Punch Bowl or venture a bit further and discover the stunning scenery at Highcombe Edge and Gibbet Hill.

Gibbet Hill is the second highest point in Surrey with views across the Weald.

Click here for more information about this location

What you'll be doing

With your love of working with people and desire to provide an excellent service, you’ll work across both our food & beverage and retail operations to make sure all visitors have an outstanding customer experience.

You’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our food & beverage and retail team, you’ll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase.

You’ll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding whether this is financing local projects or promoting our national strategy, cause and membership offer.

Please also read the full role profile, attached to this advert.

Who we're looking for

  • You’ll need to be;
  • Helpful and friendly
  • Customer focused with great communication skills
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative
  • The package

  • Benefits for working for The National Trust;
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust Shops & National Trust Cafes
  • Free entry to our properties for you, a guest and your children (Under 18)
  • Generous annual leave
  • Cycle to work scheme
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% of basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering per year
  • Apply
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