At British Airways, we take huge pride in our past but we’re looking to the future as an airline that loves embracing the best of modern Britain.
Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.
If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.
As the product owner for offer management common services, you will be focusing on common services that relate to the shopping and order creation parts of our APIs.
As a product owner, you will be responsible for :
Leading and coordinating activities within your service / product engineering team
Creating and maintaining the product backlog
Planning and execution of the product strategy, practices and activities
Creating inspiring, strategic, and innovative ideas / products for rapid deployment and with a frugal mindset
Collaborating with other product owners to uphold business priority and vision
Ownership of discovery and expression of product vision and roadmap together with our customer success and design teams
You will be a spokesperson for your product, communicating major developments and milestones both internally and externally.
There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks
Behaviours and attitude
I’m a role model for all BA brand behaviours and ways of working I walk the talk
I exude a can-do attitude (best of BA)
I’m flexible and agile, always ready to adapt when things don’t go to plan
I’m an ambassador for BA and my team
My core traits
You will have a focus on the user(s) of your product as well as managing our stakeholder expectations
You enjoy and thrive at managing and leading a cross-functional, virtual team of people within your product / service engineering team
You are a self-driven and motivated person who, even in the face of adversity, remains resilient and positive and focuses on finding solutions whilst supporting colleagues along the way
Skills / Capabilities
Understanding and demonstrable experience in agile ways of working
Understanding of at least one higher level programming language
Demonstrable experience & competencies at managing agile development
Commercial and technical mindset
Experience working with XML Editors such as Oxygen and XMLSpy
Understand XML data structures
Able to interpret and modify HTML and CSS code
Strong interpersonal skills and the ability to lead and influence stakeholders at all levels and drive results in a fast-paced environment
Strong analytical skills and making fact based decisions
Qualification / Experience
Have undergone training for product ownership and / or have demonstrable experience in a similar role
BSc in a technical / digital field or demonstrable equivalent technical experience
Familiarity with the airline travel industry
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors.
If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.