IT Functional Analyst
Air Products
EU-UK-Hersham
2d ago

and Qualifications

IT Functional Analyst

Air Products & Chemicals, Inc., is a Fortune 500 manufacturer of industrial gases and chemicals. For more than 75 years we've been helping our customers to become more productive, energy efficient and sustainable.

With approximately 16,000 employees and operations in 50 countries, we serve customers across a wide range of industries from food and beverage to medical, energy and transportation.

We supply a unique portfolio of atmospheric and process gases, equipment and services.

To support increasing demand from our customers we have embarked on an aggressive growth strategy across all areas of our business and have an immediate opening for a Functional Analyst to join our global IT services group.

This is a permanent staff role that can be located at our European Headquarters in Hersham, UK, or in Shanghai.

We’d like to hear from suitably qualified and experienced IT Applications Analysts looking to showcase their skills within our high performing IT Applications Sales and Distribution team.

This position will focus on SAP CRM and the analyst will be responsible for requirements definition, application analysis and functional design of new solutions, as well as the ongoing support, troubleshooting, and maintenance of SAP CRM Sales & Marketing applications.

The successful candidate will be tasked with providing overall leadership for the delivery of enhancements and maintenance of existing applications, meeting service level agreements, product and lifecycle management.

A critical component of this role is to effectively work with the Air Products business area so that new / enhanced functionality and application changes can be implemented effectively.

Another key responsibility of this position will be product and lifecycle management for SAP, SAP-integrated and non-SAP service areas.

The main tasks

  • Performing configuration analysis for SAP CRM Sales & Marketing
  • Ability to find effective solutions to complex business requirements
  • Responsibility for creating a testing strategy and ensuring all functionality is tested prior to production deployment
  • Acting as primary interface with Change and Release Management team to ensure representation and coordination of the project throughout the change and release process
  • Work closely with the project management to ensure successful completion of project deliverables
  • Provide product / life cycle, vendor and contract management for supported applications
  • What we’ll be looking for

  • Bachelor’s degree in technical discipline such as computer science or engineering, or equivalent work experience
  • Strong functional / technical experience with SAP CRM Sales & Marketing, Middleware, and CIC.
  • Significant IT experience, with a focus on requirements analysis preferred, and ideally with relevant SAP CRM experience
  • Working knowledge of SAP and the integration points with other SAP modules and non-SAP systems
  • Strong problem solving and teamwork skills, and able to work with minimal supervision
  • Strong presentation skills and ability to lead workshops
  • Strong vendor relationship and product management skills
  • SAP S4HANA experience a plus
  • If you’re looking for an opportunity to join a high tech, global industry leader, this could be your game changer. Hit the APPLY button and tell us more about yourself.

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