Membership Experience Team Member
Xercise4Less
Darlington, Durham
5d ago

£ 8.35 per hour + Bonus

Weekday Early Shift : 05 : 45 to 14 : 00

Weekday Late Shift : 14 : 00 to 22 : 15

Weekend Early Shift : 07 : 45 to 14 : 00

Weekend Late Shift : 14 : 00 to 20 : 15

We are recruiting for a Member Experience Team Member to be at the heart of our club, greeting our members and ensuring they have a great time, every time.

You will be driven by service excellence and have the flexibility to work various shifts to cover early starts, late finishes and weekends.

Responsibilities :

  • Delivering an unforgettable member experience.
  • Interacting with our valued members at every touch point of their journey with us.
  • Working to various targets including new member sales, NET member growth and member experience.
  • Promoting our fitness products including 4FiiT Personal Training and group exercise classes.
  • Maintaining excellent standards in club cleanliness and safety.
  • Taking responsibility for important operational tasks including opening and closing checks, cashing up, maintaining health and safety standards and administering first aid.
  • Skills and Experience :

  • Excellent communication and customer service skills.
  • Strong administrative and computer skills.
  • Ability to build rapport with ease.
  • Empathetic and caring nature.
  • At Xercise4Less we invest time in our staff and give them the opportunity to progress. We now have a defined career path to progress to Assistant General Manager, followed by General Manager and beyond as we continue to grow to our 100 club target!

    What’s on Offer :

  • Monthly bonus.
  • Excellent opportunity to progress within a growing company.
  • Free gym membership.
  • Access to discounts at hundreds of global brands through Perkbox.
  • Pension.
  • 28 days holiday including Bank Holidays.
  • Apply
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