Waiter
Dorchester Services
Berkshire, England, UK
3d ago

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.

It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.

Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.

Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Position Overview

Division & Department

Food & Beverage - Restaurant

Position Overview

Our Waiters create lifelong memories for our guests and they provide a homely environment for our guests to enjoy views of our Polo fields whilst sipping a beverage and enjoying our seasonal menu.

Essential Functions & Physical Requirements

  • Provide lunch and dinner service throughout the week and breakfast service as required on weekends and adhoc weekdays
  • Create a memorable experience for all guests by managing and anticipating guest expectations by providing personalised service
  • During the summer months provide service to the guests on the Barn terrace
  • Provide knowledgeable menu advice offering suggestions and recommendations
  • Ensure timely delivery from order to service
  • Assist with the running of a private events taking place in the restaurant
  • Qualifications and Desirables

  • Previous experience in a similar position in a 5 star hotel / environment
  • Excellent presentation and organisation skills
  • Able to work full time and flexible to meet shift pattern
  • Good command of English
  • Benefit Package

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentary
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Online benefits system offering discounts and rewards
  • Occupational Health, including subsidized massage treatments and health clinics
  • Complimentary Eye Test for VDU users
  • Full time

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