Salesforce Manager
Newcastle upon Tyne
3d ago

Job description

Manager - Powered Customer (Salesforce) Team

We're building a vision for how technology can accelerate growth. Technology is disrupting our clients and us faster than ever.

By bringing our brand, content, and technology together, KPMG can become our clients’ trusted and chosen transformation partner.

Through our Connected Technology approach we deliver accelerated enterprise business transformation using cloud-based solutions, pre-designed assets and leading practices to enable our clients to make better, faster decisions, resulting in a quicker, more outcome focused implementations with faster return on investment.

Our approach and solutions combines the breadth and scale of KPMG’s leading advisory and technology practices, capabilities and insight to drive real transformation, real change, real outcomes.

You will join the KPMG Powered Customer Team within Connected Technology, communities of technology focussed professionals who work together to deliver this change, sharing modern engineering enablement and smart automation engineering to optimise delivery and speed to outcome.

These teams have deep functional knowledge and experience across our client’s core business functions, combined with deep technical skills to lead and deliver business outcome led high quality client solutions.

Our management consultants and our technology consultants are the same client focused, functional advice combined with technology enablement, one team, one dialogue, driving change and outcomes.

We need talented individuals with experience of Salesforce implementations but importantly want to be involved in the strategic not the tactical, selling and delivering iteratively to deliver continuous and sustainable outcomes.

This is a high-profile role within the team, requiring a balance of business development, sales origination and client delivery.

The successful candidate will be expected to :

  • Provide specialist Salesforce advice and work closely with the client leads to optimise processes and maximise the benefits of Salesforce
  • Advise clients on the transformational aspects of Salesforce in relation to Customer operating model, sales, service and marketing process execution
  • Contribute to business development and sales initiatives including bid, proposal and contract / commercial negotiations with our clients
  • Manage the end-to-end delivery of a wide range of engagements, from diagnostics and strategy, through to full-scale implementations
  • Lead the growth of the Salesforce practice through sharing knowledge, developing thought leadership and supporting the career aspirations of team members
  • The Person

  • Self-starter attitude we are a new team that need talented, proactive people to help grow our business
  • Multiple years’ experience of SFDC solution and technical architecture design
  • Experience leading local and distributed teams effectively to ensure the most efficient delivery for the client
  • Experience of end-to-end Salesforce delivery, from requirements gathering workshops all the way through to post-implementation support and adoption analysis
  • The ability to translate business requirements into technical design documents and to take these design documents and communicate them to developers.
  • Leverage Salesforce product and platform expertise, to provide architectural guidance on solutions and enhancements specific to customers’ business needs.
  • Experience in responding to RFPs from technical prototypes through to estimation
  • Must have a good understanding of platform, Apex classes, Visual Force, Batch Apex, Triggers, SOQL, SOAP / REST based web services
  • Experience in various complex integration and associated best practices within Enterprise Architecture.
  • Experience with relational databases, including work with SOQL, MySQL, SQL Server, Oracle, or other common RDBMS.
  • Experience in building lightning aura and web components is desirable
  • Develop and Implement components of solutions and cultivate the culture of reusability with technical engineers
  • Understanding of HTML, JavaScript (including JavaScript libraries such as jQuery and Prototype) and CSS is desirable
  • Experience in CI / CD and Release Management on Salesforce.
  • Strong understanding of Sales Cloud and Service Cloud
  • Experience of multi-cloud and vendor solutions such as CPQ, Field Service Lightning, Commerce Cloud, Marketing Cloud, Community Cloud and Educational Cloud desirable
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