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Department Manager
H&M
KETTERING NEWLANDS SHOPPING CENTRE, England
3d ago

Your responsibilities

The job of an H&M Department Manager comes with a wide range of responsibilities and lots of rewards. Your to-do list includes :

  • Ensuring that your department team are providing excellent customer service on the sales floor, in the fitting rooms and at the cash desk
  • Working together with the store Visual team to ensure that our products are displayed according to company guidelines, promotional activity and seasonal trends.
  • Recruiting, training and developing your Sales Advisor team together with the Store Manager.
  • Planning your staff scheduling and organising your department to meet the needs of the business and maximise profitability
  • Ensuring our store routines, policies and guidelines are met to assist in loss prevention and safety in the store
  • Setting an example for your team by acting as a role model using our values.

    • Your skills :

    Just like everyone at H&M, we believe you are a sales driven, social, open and ambitious team player full of drive and optimism.

    Your personal qualities should also include :

  • Excellent interpersonal skills and a passion for providing excellent customer service.
  • Leadership skills - the ability to delegate work, follow up results and provide constructive, straightforward feedback to coach and develop your team.
  • Being organised and able to prioritise multiple tasks based on the needs of our fast paced business.
  • The ability to analyse figures and formulate plans to maximise sales.
  • The drive and ambition to reach business goals in an effective manner.
  • A positive attitude and a willingness to learn and improve
    • Apply
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