CX Services Lead required to join our Customer Experience team here in Watford, the team consists of 25 people from Content Editors to UX / UI Designers, Consultants and many more.
This is an exciting time of growth and provides an opportunity to make your mark.
winning responses; and create creds presentations
We’re looking for an intelligent, results-driven individual with strong CX experience to lead the CX services strategy, grow new business and strategically lead CX-led projects.
a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online purchasing experiences for consumers and brands, no matter what product, service, sector, device or channel!
You’ll relish hunting down opportunities and creating pitch / proposals that answer client needs.
We need you to be really great at :
Wunderman Thompson Commerce is a new global eCommerce consultancy that applies strategy, technical know-how and outstanding design to make a big impact through eCommerce.
How? By creating outstanding websites and inspired shopper journeys. It’s why we work with some of the most exciting brands around such as GAME, Halfords, Sainsbury’s, Selfridges, Specialized and Ted Baker.
Tell me more! We’re an inclusive group of more than 1350 thinkers and doers from WPP’s leading commerce agencies : Salmon, POSSIBLE Commerce and Gorilla Group alongside two Amazon specialists -
all under the world-renowned Wunderman brand. Our reputation is based on having the best in the business people who are inspired yet straight-
talking, and who really want to understand not just our clients but their customers. We are passionate about innovation in everything we do, and proud of what our people achieve, empowering and respecting every one of them.
Together, we keep our clients and their customers inspired and ahead through digital, future-ready sites, solutions and services.
When our clients win we win.
With new, state-of-the-art offices in Watford, and two other cool agency offices in Central London, we’ve got 20 locations mapped across Europe, North America and Asia.
As our business grows internationally, we’re seeking new people who share our values and work ethic. We especially want to encourage more women to join, and take a key role in shaping some of the best eCommerce sites and experiences in the world.