Sales Assistant
Dunelm
Aberdeen ,United Kingdom
5d ago

Job Description

Excited for a new opportunity? Dunelm is seeking a Retail Sales Assistant (Customer Service) to join our team. Our Service focused Sales Assistants are a vital part of the team, mainly based on the shop floor ensuring all our customers receive excellent customer service through their great product knowledge and natural ability to strike up a conversation.

This position is for a minimum of 30 hours per week and candidates will need to be fully flexible as shift patterns will vary over 7 days and will include one weekend day a week and a minimum of one evening a week.

The shifts for this role are mainly day time hours.

Your responsibilities will include :

  • Working as part of a team to deliver outstanding service for our customers.
  • You will be based in high footfall areas interacting with customers ensuring they receive an amazing customer experience.
  • Comfortable working in a fast-paced environment, you will also be required to keep up to date with our product offering.
  • Be confident to assist customers on the tills with different queries including refunds.
  • Ensuring your departments are regularly merchandised and our customers have available to them the full range of our wonderful products
  • Being comfortable using in store technology including and iPads to help customers order products from our larger online range.
  • To be flexible, potentially working morning, afternoon, evenings and weekends, also available for overtime at our peak times.
  • As part of the Dunelm Family, you will enjoy plenty of benefits too :

  • Holiday Entitlement competitive entitlement including an additional birthday’ day off.
  • 15% colleague discount on all our products instore and online.
  • Competitive hourly rate of pay
  • Birthday paid day of
  • Charity day paid day off
  • House moving day paid day off
  • Share save scheme
  • Peoples pension
  • Gym discount
  • Cycle to work
  • Mobile phone discount
  • Childcare vouchers
  • Plus many more from restaurant, cinema, hotel discounts and discounts on fashion retailers!
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