Assistant Restaurant and Bar Manager
Hilton
London, England, United Kingdom
5d ago

JOB DESCRIPTION

Looking to join aculture of excellence and be part of the most recognised name in thehospitality industry?

We are Hilton! Weare Hospitality!

We create heartfeltexperiences for our guests and meaningful opportunities for our Team Members.Achieving consistently the title of Great places to work , this is not just ajob we offer you a journey of self-discovery, growth and an exceptionalcareer.

Why join the Hilton family as an AssistantBar Manager?

  • It’syour world Your next role could be as aBar Manager or Food & Beverage Outlets Manager, or why not move into adifferent department like Front Office, Accounts or Human Resources in over 100different countries
  • PersonalDevelopment programmes for Supervisors and Managers
  • Worldwidetravel perks - up to 30 nights atdiscounted rates and 50% F&B discounts
  • Industryleading benefits including contributory pension scheme, discounted dental andhealth cover, and high street discounts
  • 28days holidays including bank holidays (increasing yearly)
  • Complimentarymeals on duty and uniforms provided
  • Servicecharge and tips
  • What will I bedoing?

  • Maintain an effective bar service with an emphasison high quality, efficient service.
  • Check that Guest service standards are set,implemented and monitored, and continuously evaluated
  • Set-up of the outlet in accordance with thepre-determined standards of the operation
  • Comply with licensing regulations and hotel proceduresrelating to the bar and service of alcoholic beverages and conduct stafftraining sessions accordingly
  • Demonstrate a perfect knowledge of all beveragesserved in the bar, how beverages are prepared (to recipe) and presented, andhow Bar personnel are trained to possess this knowledge and the application ofit
  • Ensure all Team Members are impeccably presentedand adhere to the correct uniform standards
  • Evaluate the performance of the Team ensuring thehighest standards of service are given at all times
  • Ensure all Team Members receive an annual andinterim appraisal and any other appropriate performance feedback in a timelymanner
  • Deal with sudden staff shortages throughabsenteeism and report all absences according to Company Attendance Procedures
  • Ensure an appropriate delegation structure is inplace and shared amongst the senior team in your absence
  • Complete all necessary administration in accordancewith Company procedures relating to all staff members
  • Work with Food and Beverage Cost Control to ensurestock takes are carried out in a timely manner and to ensure food and beveragecost control targets are maintained
  • Meet or exceed the monthly drink profit margintarget
  • As a Bar Supervisor you will work 5 days perweek, including, but not always, weekends and bank holidays.

    Bar shifts usually start between 7am and 8am and may finish between 11pmand 2am.

    What are welooking for?

  • Customer Service experiencein supervisory or above capacity
  • A warm personality, attentive and smartly presentable
  • An ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • To apply for this role

    We are looking to fill this job as soon aspossible and aim to come back to you within the next 2 weeks. If you aresuccessful, you will be invited for an interview.

    In line with the Asylum and Immigration Act 1996, we do require allapplicants to have the eligibility to live and work in the United Kingdom.

    Documentation will be required at interview stage

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