Head of Solution Consulting Enablement, EMEA
Vlocity
London, United Kingdom
4d ago

Job Description

The Head of Solutions Consulting Enablement will play a critical role in driving the success of our pre-sales technical teams, ensuring every team member has the knowledge, skills, and tools to drive our sales goals.

This is a highly cross-functional role, giving you the opportunity to collaborate to develop a systematic approach that equips all pre-sales technical teams to be successful in every interaction with prospects and customers.

You will be responsible for defining training programs, processes and delivery methods. You will assess and make recommendations on pre-sales technical content and operational processes.

You will report directly to the VP of Solutions Consulting and work closely with the Sales Leadership, Customer Success, Product Management and Engineering teams.

Key Responsibilities

  • Manage and reinforce our sales consulting methodology and sales consulting processes ensure efficiency and effectiveness at each stage of the process
  • Conduct an inventory of current skills, processes, knowledge and tools and work with the sales consulting leadership team to identify strengths and areas for development
  • Develop, manage and communicate the Sales Consulting Enablement roadmap
  • Collaborate with sales consulting managers to develop relevant and engaging training, especially for new hires, new products and / or solutions
  • Ownership of the new hire onboarding process for all Sales Consulting new hires, supported by the Sales Consulting Management team
  • Manage the rollout, adoption and knowledge transfer of best practices
  • Enable sales consulting managers to effectively engage with and maximize the productivity of their teams
  • Help in the selection and deployment of technologies to drive sales consultant efficiency and effectiveness
  • Collaborate cross-functionally with Product Management & Engineering to manage a content repository of technical assets to provide a centralized repository of materials that meets the needs of the sales consulting organization
  • Implement a continuous improvement program for our comprehensive on-boarding and ongoing training programs and establish measurable success metrics
  • Required Skills & Experience

  • You’ve had a minimum 5 years in sales enablement with a SaaS, high growth B2B organization
  • Demonstrable experience in developing and / or delivering product training and enablement plans
  • Motivation to independently drive projects to completion
  • Strong communication and relationship building skills
  • Exceptional organizational skills and can manage competing projects with tight deadlines effectively
  • Exceptional collaboration skills with proven ability to lead through influence
  • Bachelor’s Degree
  • Technical Qualifications

  • You are proficient in CRM (Salesforce.com), Google Suite, and document design and editing tools
  • Knowledge of content distribution and learning management systems
  • Preferred Qualifications

  • MA or MBA a plus
  • Ideal Candidate

  • Results-focused and exhibit commitment to goals and consistently deliver results
  • A team player who works effectively and cross-functionally within all levels of management, both internally and externally
  • Enthusiastic - a fun and energetic contributor to a great culture
  • An analytical thinker with the ability to digest complex information and provide key insights
  • Customer-focused with a passionate for client success at all times
  • Detail-oriented and supremely well-organized
  • Vlocity welcomes all. In our journey as a company and as individual Vlociters we recognize that our diversity is our strength.

    We are proud to be an Equal Employment Opportunity employer. All aspects of employment including our decisions to recruit, hire, promote, transfer, discipline, or separate are based on merit, competence, performance, and business needs.

    We do not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

    We are committed to creating an inclusive environment for all employees to bring their authentic selves to work every day.

    We provide accommodation for our Vlociters with disabilities both seen and unseen in the spirit and letter of the Americans with Disabilities Act (ADA).

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