Amazon is seeking a curious, intuitive, high-judgment, self-motivated and creative communications professional to create employee-facing communications for UK associates and their leaders.
As a specialist in the Operations Internal Communications team, you will contribute to the editorial calendar for the UK businesses, predominantly Global Specialty Fulfilment and Amazon Transportation Services, and primarily for topics related to Operational goals, safety, policies, benefits and continuous improvement.
The ideal candidate will insist on high standards, dive deep into details, have a strong bias for action, and easily manage competing priorities.
The role would suit a detail-orientated people person with a passion for storytelling and writing.
Key job responsibilities
Core Job Responsibilities :
Develop internal content with clear, tailored narratives to engage UK employees
Contribute to the UK editorial calendars, including ongoing adjustments based on data and trends
Write and plan for communications, particularly around Operational, Safety, Policies and benefits topics
Proactively build and manage relationships with key UK Operations internal stakeholders across a range of businesses, functions and locations;
Manage and support crisis communications as needed and look around corners for risk
Be the employee experience advocate, representing and protecting this through all strategies and decision-making
Improve processes with new ideas and tools that are shared across team members
Bachelor’s degree in Communications, Public Relations, Journalism or related field
Internal communications experience within a multi-national company
Excellent writing skills are a must, with the ability to formulate a clear point of view on complicated issues and create a concise and well-written narrative
Internal or external communications experience with fulfillment centers, retail operations, logistics, and / or technology companies is preferred
Experience building strong relationships with subject matter experts and stakeholders to develop Operations, Human Resources, and Employee Relations content for a diverse, remote, and mobile workforce
Experience creating metrics to measure communication effectiveness, reach, and engagement
Experience developing and managing an annual editorial calendar with engaging content across a variety of channels
Comfortable dealing with ambiguity
Possess a strategic approach to problem solving; able to anticipate potential reputational issues
Ability to exercise high judgment and persuasion, particularly in narrow time-frames
Willing to get work done, even when at times it’s outside the scope of the job
Experience developing creative, effective approaches to reach a mobile (non-desk) and diverse audience
Project management experience is a plus
High attention to detail and proven ability to manage multiple, competing priorities