Technical Support Engineer
Ferndown, England
3d ago

Working within a supportive team, you’ll help deliver outstanding technical support to a variety of UK based businesses.

As the main point of contact for customers, this is your chance to join the fast-paced world of business technology and make a real difference by providing the very best technological solutions.

We're committed to providing ongoing training and development opportunities to make sure you have all the tools you’ll need to thrive and succeed.

You’ll spend time working in our NOC to develop your networking skills and receive support for additional accreditations such as CCNA, CCNP and UC manufacturer training.

The role

  • Delivering a high level of customer service and technical support
  • Resolving incidents or service requests efficiently to maintain our outstanding rectification times
  • Working closely with colleagues to coordinate our engineering teams
  • Testing equipment and configuring customer requirements
  • What we’re looking for

  • Excellent communication and listening skills
  • A quick learner with a thirst for knowledge and an enthusiasm for technology
  • The ability to prioritise and manage a busy workload
  • Graduates welcome, although our main focus is on potential and positive attitude
  • What we offer

    We’re thorough in our search for the right people and are proud to give every new team member a fantastic range of benefits. You’ll receive :

  • Competitive salary
  • Up to 10% matched Company Pension Scheme
  • Income Protection, Employee Assistance Programme and Cycle to Work Scheme
  • Up to 33 days holiday including Bank Holidays
  • Modern office spaces, free on-site parking and recreational facilities
  • If you want to kick-start your career in business technology, apply now!

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