Head of Product - Voice
Isleworth, London, England
12h ago

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As Head of Product for Voice you will be lead the product team responsible for awesome voice assistant features and services that are increasingly at the heart of our experiences.

Part of Group Discovery & AI, providing our customers with brilliant and simple ways to any content that matters to them will be central to your product DNA.

Working on some of the most innovative projects within Sky, we are looking for someone to leverage their product leadership skills to drive the roadmap in not only one of Sky's most exciting product areas but also the area that arguably moves at the fastest pace.

What you'll do :

Strategy and Ownership

  • Own the product roadmap for Sky's voice assistant platform, bringing the buzz of voice on Sky Q and Sky Glass to millions of customers.
  • Have the drive and ability to get stuck into the detail to make great ideas a reality.
  • Discovery, Definition and Delivery

  • Work with delivery and business leaders across Comcast and Sky to bring alignment, understanding of the voice portfolio and views of our customers in a dynamic and competitive global environment.
  • Put the customer first and understand how to balance this with business needs.
  • Own and Report on product performance - key metrics and KPIs, e.g., conversion rate, performance vs business plan, operational performance, etc;
  • People Management and Development

  • Lead the team of product leads responsible for Voice and search products and features across Sky's products including Sky Glass, Sky Q and Sky Go;
  • Contribute to the development of product management capabilities within Product Hub, through sharing insights, coaching and helping others build their product knowledge.
  • What you'll bring :

  • Strong management / leadership experience, with a track record of bringing together and delivering great customer experiences - combined with a familiarity of working in a global matrix environment.
  • Experience of defining and delivering complex consumer facing digital products across multiple devices, territories and propositions.
  • A demonstrable ability to collaborate and influence multiple partners, gaining alignment and sign-off when appropriate.
  • Deep knowledge of voice services, technologies and architectures enabling the individual to create a vision for the adoption of voice across multiple product portfolios.
  • Commercial foresight - familiarity with building business cases for the adoption of new technology as well as the launch of new products and services.
  • A blend of curiosity, passion, resilience, and optimism with a strong desire to "make a difference"
  • Owned and / or had responsibility of product portfolio forecasting and tracking
  • Team Overview

    Group Product is the team behind the renowned Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design, we're proud that everyone's favourite Sky products are #MadeByUs

    The Rewards :

    There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few :

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of exclusive Sky VIP rewards and experiences
  • Where you'll work : Osterley :

    Osterley :

    Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations.

    There's also plenty of bike shelters and showers.

    On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

    Inclusion :

    We take pride in our approach to diversity and inclusion : we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice.

    We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

    At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

    And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

    Why wait?

    Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

    To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

    Just so you know : if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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