Relief Support Workers
Derby City Council
Derby, GB
5d ago

Job description

Organisation : Derby Homes

We are looking for Relief Support Workers at Milestone House, the emergency accommodation for Homeless People.

You will be part of a staff team that cover shifts, who provide support and advice to some of the most vulnerable individuals in the city who find themselves homeless.

You will maintain a high quality customer service focus in all aspects of the role ensuring that appropriate needs, risk assessments and support plans are completed and reviewed within the procedural time frames.

The role will involve you taking part in providing training, guidance and support on day-to-day activities that develop skills and abilities for independent living which promote positive engagement and progression towards resettlement and move on.

You will need experience of working with vulnerable customer groups and an understanding of the support available to homeless people.

Above all, you will have empathy with this customer group along with a passion and determination to go the extra mile.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice.

We have a range of excellent terms and conditions, including flexible working, work life balance, child care vouchers, local government pension scheme, employee health initiatives and green travel options.

To apply for jobs on-line, you may want to learn how to use the internet and email or build up your confidence. Derby City Libraries run free short courses to help you get online.

For more information ask at your library or telephone 01332 255307.

We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.

The closing date for this vacancy is Sunday 24th October at midnight. Any application forms received after the closing date will not be accepted.

Interviews are to be held the week commencing 1st November 2021

If you have been selected for interview you will hear from us prior to the interview date.

Please note that we do not accept CVs or use recruitment agencies.

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