Retentions Account Manager
Fuel Card Services
Leeds, England, United Kingdom
6d ago

Description

We are looking for a Customer Account Manager for our Leeds office.

We're looking for you to have meaningful and powerful conversations with our existing customers to understand their ongoing needs, you'll understand what excellent customer service is and you'll strive to get to know more about your client base.

This is a telephone based role like no other as you'll learn, develop, and grow with your colleagues and you'll be hungry for knowledge and enable you to anticipate needs before they arise.

  • By having these conversations with your customers you’ll;
  • Maintain and grow existing client relationships which in turn will help you develop new business leads.
  • Manage a customer portfolio ensuring fuel card use is maximised at all times.
  • Oversee the handover of new customers into your customer portfolio on a monthly basis.
  • Set weekly prices for fuel for your customer base.
  • Analyse reports
  • Advise your customers of any changes that might affect their fuel purchase and where necessary change the card provider to ensure the customer has the best product for their needs.
  • This isn’t all, you’ll deal with regular pricing and card charge queries, you’ll get involved with any new / enhanced products that become available all whilst working towards individual and group sales targets in a vibrant, fun and friendly office.

    At Fuel Card Services, our people are the heart of our business and we are constantly striving for excellence.

    Our consultative and knowledgeable approach to everything we do sets us apart and we are always looking for new people to join our ever-expanding business.

    Requirements

    We’re looking for excellence but not always experience. Our best people come from a truly varied background and as we give you full training, you don’t need to have knowledge of the fuel card market to be successful.

    All we ask is :

  • you’re an excellent communicator
  • you have a confident telephone manner.
  • you’re results driven
  • you have a passion for getting into a sales and service environment and that you’ll always give 100%.
  • For us, the right attitude and willingness to succeed are far more important.

    Benefits

    If this sounds like something for you and you’re looking for a basic salary of £18,746, the ability to earn commission and are ready for lots of added benefits then we want to hear from you.

    Whether you’re looking to focus on progression into a more senior role or your ambition is to become the top Customer Account Manager in the country and earn the commission that goes with it.

    Fuel Card Services is the start of a truly amazing career journey.

    Take the first step by applying now and start your future today!

    fcsleeds

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