Repair Engineer
Chippenham, United Kingdom
18h ago

About the role

To repairand service machines returned by UK customers

Diagnosingissues with the returned unit according to the Dyson quality service level

Delight ourOwners by delivering a world-class customer repair experience with everymachine by repairing the returned machine to an excellent standard

Ensure all repairsare carried out whilst adhering to all technical, health & safetyrequirements

Work withour Research, Development & Quality teams to improve machine reliabilityand repair new models

Tohighlight technical issues and trends with returned products

Toparticipate in developing technical solutions with Research, Development& Quality

Toparticipate in developing repair guidelines and procedures for new Dysonproducts

Be aneffective member of the Chippenham Service Centre team

Supportcolleague training

Ensure thatall Health and Safety procedures are followed

Activelysupport and participate in site ISO Standards

Communicateeffectively with customers when required

About you

  • Positive can do’, and problem solving attitude
  • Flexibility and able to act upon own initiative and seize opportunities
  • Pro-active and results driven
  • Ability to learn and adapt to changes while delivering exceptional customer service
  • Team player capable of building and motivating the teams around them
  • Ability to cooperate as a dynamic team and perform as a group
  • Competent use of Microsoft Office
  • A good level of communication skills both verbal and written
  • Electrical and mechanical understanding
  • Benefits

  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Free on-site parking
  • Discounts on Dyson machine
  • Interview guidance

    We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone.

    We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.

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