Programme Test Manager - Non-Functional Testing
Royal Mail Property & Facilities Solutions
London, UK
5d ago

Job Purpose

To provide leadership in all matters relating to software testing, quality assurance and quality engineering activities within programmes in the Operations portfolio.

Provide a robust testing function within a programme that will support RM and the Portfolio Test Manager in making any decisions whether to sign off technical solutions or not.

In this role your duties include :

  • Planning and managing the execution of solution testing for individual delivery programmes up to £50m. Ultimately ensuring new solutions are fit for purpose and ready to be deployed to our employees and customers.
  • Designing the overall solution test approach for a programme and providing oversight of programme and project level testing including;
  • Unit, Functional Acceptance, System Integration, Regression, User Acceptance, Operational Acceptance, Pre-Production, Performance and Volume test.

  • Resource planning, recruitment and management of programme and project level test resources (including permanent and flex resources).
  • Agreeing the testing approach, resource, budget and technical requirements directly with a programme management team and third-party suppliers.
  • Liaising with Solution Architects and Technical Architects and technical leads to ensure that internal RMG and Supplier led testing has sufficient coverage to assure the overall solution.
  • Ensuring that high risk areas are identified and included within the test plan.

  • Ensuring best practice test planning and execution by suppliers as part of programme delivery. Working directly with supplier teams to ensure the RMG Test Strategy is followed and there is a clear hand-over between supplier and RMG teams.
  • Leading on resolving test related issues between both parties.

  • Selection and utilization of testing tools for the platform and each project in the platform, including tools for test automation and test management.
  • Understanding the high level E2E business and technical requirements and intended implementation.
  • Working with different internal technical groups and vendors to ensure sufficient test coverage and quality.
  • Acting as single point of contact for the quality of the solution at any given stage.
  • Educating stakeholders in Agile ways of working and the benefits of iterative software delivery.
  • Qualifications and experience required :

  • Technically competent with Non - Functional Test tools such as BlazeMeter, JMeter, LoadRunner, Loadster, Loadstorm, Neoload, Forecast, Load Complete etc
  • Programme Test planning, management and execution.
  • Test resource management, including budgeting and recruitment.
  • Supplier management, including management of third-party test resources.
  • Supplier work package negotiation, including assurance / oversight of testing undertaken by RMG suppliers.
  • Strong problem solving and the ability to lead on resolving programme test planning and execution issues.
  • Good experience at working with a number of database technologies.
  • Strong Analytical skills and experience of working in a large multi-supplier environment, where delivery is a combination of internal development and external suppliers.
  • Experience of working with collaboration tools such as Jira, Confluence, Zephyr and ALM.
  • Agile training / qualifications or experience incl. Scrum / Kanban, Certified Agile Tester, SAFe.
  • Knowledge of complete Software Development and Test Lifecycle, which covers both functional and non-functional checks.
  • Advantageous experience :

  • Programme Non-functional Test Management in large scale programme environments with multiple projects.
  • Programme level leadership on Quality Assurance / Engineering in hybrid environments comprising of internal and external supplier engineering teams.
  • Resource and budget planning and management for test resources within large programmes.
  • Working within a matrix management structure, leading on balancing programme level demands with alignment to the overall RMG Test Strategy and team.
  • Hands on Experience and use of any industry recognised automated testing solutions
  • Experience of DevSecOps
  • TECH YOU’D NEVER EXPECT

    We’re evolving, transforming and working together to innovate and provide a service our customers can trust and recommend.

    This is tech you’d never expect from Royal Mail pushing the boundaries and delivering a First-Class delivery service.

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