The Senior Practice Optimization Consultant (POC) is responsible for driving incremental sales, market share and customer loyalty through a consultative sales and support approach within Practices.
The POC will be responsible for analyzing the Orthodontic side of the business and finding opportunities for improvement to the overall business.
The POC will work cross-functionally to create strategic initiatives within a practice to help the business grow and scale amid changing market dynamics.
The POC will work with their respective Sales Team to implement Invisalign in targeted accounts and position Align as a complete, innovative solution for their Orthodontic and Digital Impression needs.
The POC will also own the strategic partnership and the development of strategic initiatives.
The POC’s areas of focus in an Orthodontic practice will include; maximizing top line revenue growth, optimizing resources and efficiency, development of systems and processes, increasing profitability and further developing office culture to drive practice growth.
Qualified candidates will need to show a successful track record of consulting with businesses, working cross-functionally and effectively leading and training people.
The POC will need to have the ability and willingness to travel, including overnight, 50-60% of the time.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Business Optimization Builds High-Level Strategic Customer Relationships Demonstrates Leadership / Collaborates With Others -
Additional responsibilities :
Ability to build and nurture business relationships with internal and external customers at executive levels by consultative methods
Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge.
Effectively lead and motivate teams with diverse skills and backgrounds. Provide constructive on-the-job feedback / coaching to team members
Strong strategic planning and project management skills at the regional and national level
Excellent written and verbal communication skills with the ability to listen, articulate and advocate
Strong business acumen and analytical skills
Remain current on new industry trends, technologies, competitors and place in the market
Pro-active; high-performance and results orientation
Ability to attend national tradeshows, sales meetings and conferences as needed
Occasional weekend travel and meetings
Ability to consistently work, manage and function with integrity
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and / or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel 50-60%, occasional weekends
Exceptional organizational, prioritization and project management skills
Ability to handle numerous projects and partners simultaneously
Able to work independently and make accurate, educated decisions
Proactive problem solving skills with strong attention to detail
Excellent written and communication skills
Education and / or Experience :
Bachelor's degree and approximately 8 years of related work experience; or a master's degree and approximately 7 years of related work experience -
degree in business administration or business-related field; MBA a plus
5+ years Consulting experience required
LEAN or Six Sigma certified a plus
People Management Skills
Strong skills in developing a business case and knowledge of the financial impact of the proposed initiatives on the client's Profit and Loss statement
Strong facilitation skills and change management experience
Ability to articulate trends, client challenges, leading solutions and best practices
Ability to effectively communicate and present to senior level client executives (E - and C-Level)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com
Fluency in English, other languages are an advantage