Cloud Engineer
Content+Cloud
Cardiff, UK
17h ago

Company Background

Although this role has been advertised as Content+Cloud, please note that you would be employed by Sipcom, one of the group’s companies’

At Content+Cloud we help our clients to succeed and to transform the way their businesses operate, the way their users work, and provide them with flexible and secure platforms with which to do it.

Our portfolio of Professional and Managed Services enables our clients to truly leverage the power of Microsoft’s three clouds : Microsoft 365, Azure and Dynamics 365.

As our reputation has grown over the years, we’ve been able to attract exceptionally talented individuals. Whether they are a world-renowned technology specialist or a highly skilled member of a 24 / 7support team, all our people are driven by a desire to deliver success for our clients.

The Role

Sipcom are actively seeking a Cloud Engineer to join our growing Engineering Department

The Engineering Department is responsible for the design, installation, configuration and ongoing maintenance and availability of various hosted UC and voice solutions with associated infrastructure.

Cloud Engineers are responsible for ensuring the availability of our infrastructure and enhancing our efficiency by developing automated workflows and processes via scripting and tools.

Location and Environment

A flexible working attitude is essential as there is a requirement for weekend and evening work. There will also be a requirement to take part in the out-of-hours, on-call rota which covers key system areas.

Key Responsibilities

  • Virtual and Physical Server Build, Installation and Management
  • Datacentre Management and Monitoring
  • Backup, DR and BCP Implementation and Testing
  • Storage Area Network Installation and Management
  • Internal and External Network Security
  • Infrastructure Monitoring and Fault Resolution
  • Networked Systems Monitoring
  • Automation and Orchestration
  • Required Skills and Capabilities

    Essential Skills

  • Windows Server Operating Systems
  • Management of large scale, clustered virtualisation environments (Hyper-V and VMware)
  • MS Active Directory management and maintenance experience
  • OS Deployment and updating experience MS WSUS, SCCM desirable
  • MS System Centre Suite SCCM, SCOM, VMM, DPM
  • Large scale automation via scripting; PowerShell and Python of particular interest.
  • Alerting and monitoring knowledge
  • Backup and Recovery Technologies
  • Strong communication and customer support skills
  • Ability to work in an environment with evolving requirements and dynamic schedules
  • Able to execute and perform without assistance, possessing practical experience and applied knowledge
  • Good inter-personal skills and a flexible working attitude
  • Ability to plan, organise and solve problems
  • Desirable Skills

  • Knowledge and / or experience of enterprise network WAN and LAN disciplines HPE, Juniper, Cisco.
  • Public Cloud (Azure or AWS)
  • SIEM Tools
  • HPE ProLiant Server Hardware, HPE Nimble Storage
  • Knowledge of VOIP and SIP systems
  • Professional vendor level certifications preferred : MCP, MCSA, MCSE, MCITP, MCTS
  • Highly Desirable Skills

  • Session Border Controllers (SBCs) Audicodes, Oracle / Acme Packet, Sonus, Genband etc.
  • Microsoft Teams (including Direct Routing), Skype for Business Server, Lync Server
  • Linux Server Operating Systems
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