Product Owner - Digital Marketplace; Global
BT
London, United Kingdom
6d ago

Be part of the digital transformation to revolutionise our journeys.

In this role, you'll be responsible for the performance of a digital journey or product.

You'll operate at squad level, leading a cross functional team of colleagues, driving our ambition of delivering world class products.

You'll influence the experience of key global customers across the world.

The exact digital product or journey in scope of any of our roles will evolve over time. We will assign you to a squad based upon a combination of your background, your development needs and interest and the business need.

Example squads we operate today support journeys including identity, marketplace, digital integration, self-service and learn and buy.

You'll have the following responsibilities

You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business

You'll be ruthlessly customer focussed by interrogating customer insight and data to identify key customer needs whilst supporting business priorities

You’ll use the product vision and strategy to define and evolve objectives and key results for your squad

You'll input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio

You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable

You'll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives

You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision

You'll have the following skills & experience

  • Coach Coach, mentor and provide feedback where appropriate.
  • Creative To think big and beyond the day to day.
  • Feedback focused - Understands and applies lean principles of rapid build / measure / learn cycles.
  • Collaborator Works with peers, scrum teams and business stakeholders to maximise value created by squad.
  • Customer obsessed relentlessly campaigns to enhance customers’ lives.
  • Commercial sound understanding of what creates value and what does not.
  • Technically Knowledgeable Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide.
  • Driven Does everything within their tribe’s control to deliver what was promised and ensures operational vigilance. But understands when to push back.
  • Analyst data driven, consuming data and insight, utilising this to drive great customer experiences.
  • Benefits

  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off BT and EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plan
  • LI-Hybrid

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