Role Purpose :
To work with in support of an Associate Director within the Occupier Management Team, assisting in the management of a geographical portfolio for a number of Corporate Clients.
Core Responsibilities :
To assist the Senior Surveyors in the day to day property matters on a portfolio of around 600 properties
Liaising with our accounts team on payment of rents and service charge
Liaising with the Property Administration Team in respect of database changes and invoice authorisation
Property Inspections for management purposes
Liaising with landlords on minor issues and escalating to senior colleagues as appropriate
Dealing with tenants including repair issues and arrears
Providing support to the Estates Helpdesk in terms of lease interpretation and liaising with FM suppliers
Minimum 5 GCSE Grades C and above including English and Maths
Knowledge & Experience :
Experience of property management and knowledge of lease terms
Good level of computer literacy including Excel, Word and Outlook and ability to pick up new packages quickly
Strong customer service skills and the ability to deal with clients and colleagues at all levels
Good understanding of finance and accounting, specifically property related
Ability to think on feet, use initiative and work as part of a team
High level of organisation skills and ability to prioritise work
Ability to pick things up quickly and a good memory
Skills & Personal Qualities :
Plans and prioritises own workload in order to achieve property management deliverables.
Capable of delivering property management effectively and thoroughly within agreed standard
Seeks efficiencies and cost savings for the client.
Establishes and nurtures harmonious relationships with clients, their advisers and colleagues.
Places a priority on developing own skills, knowledge and abilities in line with team requirements
Cushman & Wakefield is an Equal Opportunity / Affirmat ive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.