Design Manager
Fortnum & Mason
Piccadilly, London
22h ago

Fortnum & Mason is known around the world for its exceptional quality and service. For over 300 years, we have served the best of British and international produce to our customers in our Piccadilly store, delivering an exceptional and inspirational experience to our customers.

We are seeking a passionate Design Manager to join our Fortnum Family. As Design manager it will be your role to work with the designers in packaging and product design to develop manifestations of the brand, to drive sales and profitability whilst communicating and reinforcing a unique and compelling brand proposition and ensuring brand image and consistency is preserved at all times.

Key Accountabilities

  • Take NPD projects and work closely with the buying team to bring a product range to market. This includes one-off products that are created for partners and specific occasions.
  • Assist with the commission and briefing of Designers, Agencies and In-House Stakeholders. To include the creation of design briefs that meets the Fortnum & Mason requirements of Tone of Voice.
  • Ensure a consistent representation of the Fortnum & Mason brand across all materials, to include the accuracy of design and reflection of the brief.
  • Ensure that packaging meets the high standards that Fortnum & Mason expect.
  • Undertake detailed checking of all artworks before being sent to printers to check for Tone of Voice, spelling errors, artwork set up etc.
  • Work with the Buying and VM teams to ensure that products are displayed on shelf for maximum impact.
  • Deliver design brief objectives, with spend aligned to commercial ROI, and cost management objectives, by ensuring all design briefs are coordinated through the annual marketing calendar and with appropriate budget control.
  • In collaboration with Buying, Creative, VM, PR, Retail & Hospitality Ops, be responsible for communicating and over-seeing the end-
  • to-end design process, in-store for retail marketing campaigns, product launches and events.

  • Conduct regular reviews of competitor activity in product, packaging and design to drive through recommendations on improvements to support increases in sales.
  • Work closely with the Marketing, Online, Food Technology and International Managers to ensure product information is available in a timely manner, for PR and other purposes.
  • Establish and maintain exemplary relationships with all key stakeholders.
  • Ad hoc duties and projects, as and when required by the business
  • Support and live the Company Employee Values of Taking Pride , Doing The Right Thing and Achieve Together
  • Our ideal candidate will have the following :

  • Experience of design and project managing critical paths within Retail in a multi-channel environment.
  • Good understanding of the management of the 3rd Party Contractor and / or Supplier of Design services
  • Strong knowledge of Design and print processes in particular critical paths to efficient service delivery.
  • Financial and Budget Management experience is desirable.
  • Demonstrated skills in packaging, print agency liaison in the area of materials, product development, sustainability and customer packaging strategy.
  • Produce detailed evaluation of all design marketing campaigns versus pre-determined KPIs, sharing with relevant colleagues and applying learnings to future activities.
  • Will have come from print, design or creative background.
  • We look forward to receiving your application

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