The Hut Group was founded on a desire to create an e-commerce system that could support multiple retailers. Today, our proprietary platform is used to manage over 100 websites, which we build, trade and market in-
house. We are currently the World’s leading Online Sports Nutrition, Health & Beauty Destination with rapidly growing international operations and a unique end to end technology platform.
Our immediate growth plans include significant investment in pioneering technology innovation, further acquisitions and international expansion.
Internationally known, is officially the world’s number 1 online sports nutrition brand. We are looking for an Operations Executive to work on developing a unique business model for THG in India -
one of the fastest growing economies in the world.
Responsibilities will include :
Working with external and internal stakeholders to build efficiency in India process with the end goal of reducing delivery times
External stakeholders : Our India partner, last mile couriers and payment gateway providers
Internal stakeholders : Warehouse, Finance, Customer Service, Technology and Logistics
Working with customer support teams for effective communications to customers around India operations
Owning and tracking the process from customer order to delivery in India
Understand the India clearance process and compliance requirements. Track SLAs of external and internal stakeholders
Creating, reporting and analysing metrics on tracking operational performance
Working with the Myprotein India team on automating processes that are currently manual
Top level Graduate with a commercially focused degree
Fluent in Hindi (beneficial)
Proficient in MS Excel
Analytical and logical though process
Ability to work in super-fast paced, internet environment with low structure and high autonomy
Strong relationship builder
Demonstrate the ability to achieve results through people