India Operations Executive
The Hut Group
Rudheath, England, United Kingdom
3d ago

Description

The Hut Group was founded on a desire to create an e-commerce system that could support multiple retailers. Today, our proprietary platform is used to manage over 100 websites, which we build, trade and market in-

house. We are currently the World’s leading Online Sports Nutrition, Health & Beauty Destination with rapidly growing international operations and a unique end to end technology platform.

Our immediate growth plans include significant investment in pioneering technology innovation, further acquisitions and international expansion.

Internationally known, is officially the world’s number 1 online sports nutrition brand. We are looking for an Operations Executive to work on developing a unique business model for THG in India -

one of the fastest growing economies in the world.

Responsibilities will include :

  • Working with external and internal stakeholders to build efficiency in India process with the end goal of reducing delivery times
  • External stakeholders : Our India partner, last mile couriers and payment gateway providers
  • Internal stakeholders : Warehouse, Finance, Customer Service, Technology and Logistics
  • Working with customer support teams for effective communications to customers around India operations
  • Owning and tracking the process from customer order to delivery in India
  • Understand the India clearance process and compliance requirements. Track SLAs of external and internal stakeholders
  • Creating, reporting and analysing metrics on tracking operational performance
  • Working with the Myprotein India team on automating processes that are currently manual
  • Requirements

  • Top level Graduate with a commercially focused degree
  • Fluent in Hindi (beneficial)
  • Proficient in MS Excel
  • Analytical and logical though process
  • Ability to work in super-fast paced, internet environment with low structure and high autonomy
  • Strong relationship builder
  • Demonstrate the ability to achieve results through people
  • Apply
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