At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
An exciting opportunity has arisen for a full-time Food and Beverage Manager to join the team at the Hilton Garden Inn Stoke-on-Trent
Reporting into the Deputy General Manager, the Food and Beverage Manager will be responsible for the F&B operations, overseeing the restaurant, bar and small meeting and event space in the hotel.
This is a hands-on management role, leading from the front, motivating and inspiring your team to exceed guest expectations.
We are looking for candidates with strong all-around skills in and knowledge of quality food and beverage operations who are able to drive revenues and manage budgets effectively.
Duties include :
Leading and managing the F&B team to deliver high levels of guest service
Monitoring and maintenance of required KPI’s, including beverage gross profit margins and staff cost
Create and maintain a selling culture throughout the department, ensuring that team members positively approach sales opportunities and promotions in order to maximise revenue and exceed budgeted targets
Liaise with the Deputy General Manager and Head Chef regarding the specific details for the efficient running of each service
Ensuring a professional F&B service is provided to all guests and the restaurant is ready for service and agreed ambience maintained e.
g. lighting, background music etc, constantly monitoring food presentation and service to ensure Company standards are met
Maximize covers by implementing effective booking practices and table management.
Adhere to and ensure all team members comply with the Company’s policy and procedures regarding floats, keys, property, cash and credit management processes.
Ensure the security of the department and that all fixtures and equipment are cared for, operated and maintained according to Company standards and report any maintenance defects to senior Management immediately.
Produce departmental budgets and forecasts in line with main hotel budget / forecast.
Ensure compliance with all statutory and Company policies throughout department including Fire, Health and Safety, Food Safety, Risk Assessment, Data Protection welfare and equality.
Where Will You Be Working?
The new Hilton Garden Inn, Stoke-on-Trent will feature 140 bedrooms, 3 meeting rooms, a gymnasium and bar & restaurant.
Part of the Hilton family of brands, this exciting role provides an excellent opportunity for a Food & Beverage Manager to support the opening of an iconic branded hotel in a competitive marketplace.
What's In It For You?
People love to work with RBH because
We focus on health, wellbeing and our communities
Our people are truly engaged at work
There's open, clear communication from the top
We've got great career development opportunities
There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
Everyday discounts from high street retailers
Opportunities to be involved in charity and community events
Career opportunities, training and help with course fees
Discounted hotel room rates for you AND your friends and family that will make you really popular!
Flexible working arrangements because we know your life comes first
Free meals on duty
Healthcare plans and Insurance plans (just in case)
The Bigger Picture
With a real focus on performance, people, quality, profit and communities at RBH we transform hotels.
RHB is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham.
At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!