Aftersales Manager
Haverfordwest, GB
6d ago

Job Description

Our client is a busy main dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department.

Aftersales Manager Role :

  • To oversee all aspects of the Service Department operations
  • Reviewing CSI surveys and other measures for monitoring customer satisfaction
  • To challenge and drive the performance of the Service department staff
  • Manage, coach and motivate your team to build long-term staff delight and potential progression
  • Controlling costs for the department
  • Monitoring performance against agreed targets / budgets
  • To control the recruitment process, as required
  • Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
  • Review Service KPIs on a regular basis to track / monitor performance and identify trends
  • Aftersales Manager Requirements :

  • Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
  • You will need to be a leader’ of people and an ambassador for the Brand and Dealergroup.
  • Can demonstrate a stable career path.
  • In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package

    Package : Basic £30,000

    OTE £50,000

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