Project Manager - Class Action & Restructuring
Epiq Systems, Inc.
London, GBR
1d ago

Job Description :

The ECAR Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution.

Successful candidates must have team leadership experience and a professional background in the Class Action and Restructuring industry to successfully manage multiple projects and client relationships in a fast-paced environment.

Essential Job Responsibilities

  • Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship;
  • Drives overall client satisfaction through effective coordination and communication of client deliverables;
  • Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Manager;
  • Ensures client and project requirements are being met with the highest quality and accuracy by verifying output and communicating routinely with both the client and internal partners;
  • Consistently delivers proactive communication with clients and immediately addresses or expeditiously escalates issues to Senior Leadership;
  • Ensures that an up-to-date record of all project tasks and deliverables is maintained throughout the course of the project;
  • Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality;
  • Provides training and mentoring to new hires and current employees;
  • Instills confidence with the client and serves as a primary public face of Epiq’s service delivery offering. #LI-BK1

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