Travel Money Advisor
Midcounties Co-operative
Kidlington, GB
4d ago

Job Summary

To achieve the financial targets for Travel Money as a result of exceeding customer expectations through the delivery of excellent operational standards and offering exceptional customer service.

Contribute to the overall success of the branch by ensuring sales and profit opportunities are maximised

Be an active and visible member of the team

Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Society.

The post holder shall :

  • Complete accurate audit checks of foreign currency, cash passports, gift vouchers and sterling floats in accordance with the Travel Money Policies and Procedures
  • Conduct regular checks of foreign exchange stock levels to minimise the risk of negative stock revaluation
  • Demonstrate a full understanding of sales, profit and margin expectations versus budgets and utilise the Management Information provided to effectively achieve the Travel Money targets in collaboration with the Branch Manager
  • All relevant paperwork is completed and the Travel Money Policies and Procedures are adhered to at all times
  • Have a full knowledge of the Travel Money Ordering system to operate it effectively on a daily basis
  • Advertise and promote Travel Money to maximise sales
  • Proactively sell ancillaries at every opportunity
  • Have an awareness of competitor activity to ensure the branch can be competitive within the market place
  • Actively promote Travel Money within their local community to include businesses, schools and colleges
  • Ensure Money Laundering procedures are adhered to and any suspicious transactions are reported to the relevant people
  • Delivers full compliance to legal and health and safety requirements
  • In addition, all employees are expected to work within the terms of their contract of employment and adhere to Society policies and procedures.

    Person Specification Co-operation

  • Can communicate confidently about the Midcounties
  • Co-operative values and promotes membership
  • Committed to supporting the local community
  • People

  • Works confidently and effectively as part of a team
  • Good communicator at all levels
  • Customers

  • Excellent communication skills both face to face and over the telephone
  • Can consistently deliver customer service standards that exceed customer expectations
  • Delivery

  • Ensures health and safety procedures are met
  • Ability to work on own initiative and maximise sales opportunities
  • Finance

  • Demonstrate financial awareness to effectively manage budgets and targets in conjunction with the Branch Manager
  • Qualifications

  • GCSE level education especially in English and Mathematics. Competency in basic IT applications
  • Financial understanding and verbal skills
  • Apply
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