IT Systems Administrator
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Leeds
5d ago

Leeds

IT Systems Administrator

  • No recruitment agencies please
  • We’re looking for someone who is passionate about tech, enthusiastic, self-motivated, and with the ability to simplify IT for us non-IT literate folk! Reporting to the Group IT Manager, you will be responsible for providing IT support across multiple sites for all employees within the Home Group.

    With a mixture of on-site IT support, helpdesk management and remote support, we can assure you that every day will be different.

    Some of your responsibilities will include :

  • Delivering a high-quality IT service as part of a small team covering all elements of IT from 1st line through to 3rd line support
  • Working alongside the IT Manager to help Identify areas within the business that need improvement and introducing fresh ideas
  • Working on high level projects with the IT Manager
  • Day-to-day handling of user queries, hardware, software and other technical issues as well as end user education / training
  • Developing and maintaining system documentation
  • Owning helpdesk tickets all the way through to closure
  • Proactive monitoring of the network and systems
  • What we’re looking for in our future Homie :

    Our future Homie will need excellent communication skills (both written and verbal), strong organisation and time management skills along with great attention to detail.

    Access to a personal car would be desirable also. In terms of experience, it would be great if you had :

  • Strong 1st and 2nd line end user support experience, with strong 3rd line support experience desirable
  • Documentation creation and upkeep experience
  • A good understanding of networking, VLANS, IP’s, Switch Configuration.
  • Experience with Active Directory, DNS and DHCP
  • Office 365 Administration
  • Windows 10 and MacOS Support / Administration
  • Window Server 2012 / 2016
  • Mac Management (JAMF) experience is also highly desirable
  • And understanding of ISO 27001 or ITIL framework
  • If this role sounds of interest to you, please apply here.

    IT Systems Administrator

    We're looking for someone who is passionate about tech, enthusiastic, self-motivated, and with the ability to simplify IT for us non-IT literate folk! Reporting to the Group IT Manager, you will be responsible for providing IT support across multiple sites for all employees within the Home Group.

    With a mixture of on-site IT support, helpdesk management and remote support, we can assure you that every day will be different.

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