This is an exciting opportunity for a Project Manager to join a growing team at our independent digital marketing agency - we have recently been awarded Performance Marketing Agency of the Year in the Campaign's 2020 Agency of the Year UK and EMEA Awards!
Croud is a global, full-service, digital marketing partner with a rapidly growing in-house team of 200+ digital experts.
Through the seamless connection of data, technology and creativity, Croud develops strategies for sustainable growth that drive immediate business impact.
The ideal candidate will have experience in digital marketing and tech projects, ideally will have agency experience , be tenacious with a keen eye for detail and enthusiastic about continuous improvement.
The overall purpose of this role is to ensure various teams within the business are facilitating the needs of a diverse client portfolio, delivering against client objectives and project commitments.
You’ll do this by implementing best practice for project scoping - this includes planning budgets, deliverables, timelines and internal and external stakeholder management.
Day to day project management will include identifying the root cause of challenges, owning the schedule, tracking the output of the teams to ensure work is delivered on time, on budget, meeting quality standards and client goals.
You will provide guidance in team thinking and decision-making, leading clear discussions both internally and with clients about project progress, risks or issues.
Developing strong, positive, collaborative working relationships with internal stakeholders
Taking ownership of client communications and requests across a variety of projects
Overseeing deliverables through to completion within the required time frame and budgets
Consistently create detailed and accurately written project briefs, scope documents and plans detailing risks, assumptions, costs, milestones
Provide revenue and budget pacing insights and risk reports for projects to ensure tight adherence to the agreed scope / budget
Regularly checking delivery of work vs. scope, holding internal stakeholders accountable for quality and timely completion
Overseeing and managing resource to client fee utilisation
Reporting and escalation - leading reporting across multiple projects, flagging areas outside agreed tolerance
Introducing consistency and best practice in terms of ways of working across teams regarding processes and workflow management
Encouraging seamless working relationships between internal and external stakeholders, expectation management through constant communication is essential
Providing pitch support from time to time; creating and communicating a timeline of delivery across multiple departments and stakeholders
Within the role, regularly demonstrate the company values of passion, imagination and integrity
Direct Line Manager : Senior Project Manager
Key Stakeholders : Client facing teams including (but not limited to); CRO, Data Solutions (and Analytics), SEO, Web Experience and Content
Other Stakeholders : Client Leadership Team e.g. Client Partners, Client Leads and Cross Channel Directors
An understanding of the technologies and processes involved in managing any of : SEO, website development and / or analytics projects within an agency environment
Relevant PM qualification / experience
Demonstrable experience in project management
Experience using project management tools for task management
Skilled at managing multiple competing priorities and deadlines
Passionate about providing unparalleled levels of service
Able to work and learn quickly in a fast paced, fun and dynamic environment
Care about doing a great job and exceeding expectations with the quality of what you do
An understanding of the digital marketing ecosystem, to help manage multi-discipline projects
On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include :
25 days holiday a year
Annual performance bonus
Recruitment referrals bonus
Gym membership contributions
Ride to Work scheme
Season Ticket loan
Free fruit, breakfast cereals and tea & coffee
Free home office chair and screen
Enhanced maternity and paternity package
Life and income protection
Medical cash plan
Share option scheme
Agile Working Policy
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.