Mystery Shopper
My World of Work
2d ago

Becoming a TERN Mystery Shopper

We have assignments available nationwide, across a number of sectors some of which include; High Street Retail, Hospitality and Leisure, Healthcare, Financial Services, Telecommunications, Utility Services, Automotive, and Property.

Mystery Shopping is a covert service so you will be posing as if you are a normal customer’.


Our jobs can range from trying on clothes to carrying out a mobile phone enquiry. Other tasks might include assessing a store's cleanliness and customer service.

You might check that a grocery store is complying with underage testing for purchasing alcohol or get paid to order and enjoy a meal, in return for a report on order time and general service levels.

All the assignments have a set of guidelines available to download, it is important that you read and make sure you understand them before carrying out the assignment.

You can always contact us on 01939 235555 if you are unsure or require any advice, we are here to help.

Once you have completed the job you will record your findings using our simple online reporting system.

You will have access to the report prior to completing the task so you will know what to expect.


This is entirely up to you and how much time you have available. The fees we pay for our assignments vary depending upon the complexity of the task.

We would always recommend signing up with more than one Mystery Shopping company - this will give you access to more jobs in your area and enable you to efficiently plan your time.

We believe our fees are competitive and we are one of the few MS companies who pay WEEKLY!

Mystery Shoppers are a really friendly community and there are lots of forums on Social Media where experienced shoppers are willing to offer tips and advice to new shoppers.

Still unsure? Don't take our word for it, have a look and see what some of our shoppers have to say on TRUSTPILOT


To become a Mystery Shopper, you will need to sign up via our Website

It is completely FREE to join up and there is no limit on the number of assignments you have to do with us.

You'll have to complete two simple tests to get you up and running - these show you how the process works and will ascertain the type of work you would like to do.

Once you have done this you will have access to our job board, you can then just click and apply on any that appeal to you.


  • You will be working on a self-employed basis.
  • Mystery Shopping is completely flexible, you can pick assignments around your other commitments. You can also expand your search area / or search by location to fit in with your travel plans.
  • Most visits are self-assign. There are some which you have to apply for, these are usually where companies are looking for a specific type of shopper so we might have to check your profile first to ensure you meet the criteria.
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