Senior Solutions Engineer
London, England, United Kingdom
2d ago

TigerGraph is an exciting new platform for advanced analytics and machine learning on connected data. Although we are still a pre-IPO startup our customers include Amgen, AT&T, Duke Energy, Jaguar Land Rover, Nike, UnitedHealth Group, Wish, and most of the top 10 global banks.

These businesses are using our software to obtain invaluable insights from their connected big data.

The Solution Engineer will with Sales to show the value of TigerGraph to a prospect to discover compelling use-cases for the product and help them sell it as a solution internally.

The Solutions Engineer will also be responsible for the following.

  • Conduct Proof of Concept and Pilot exercises with prospects, particularly managing the
  • interface between the prospect and the central solutions team.

  • Define the target-state architecture for prospects.
  • Advise Sales on sizing, platform and services requirement.
  • Help customers smoothly transition into post-sales operational support.
  • Remain engaged with customers to find and advise on expansion opportunities.
  • Support marketing activities such as conferences, meet-ups, workshops, webinars & blogs.
  • Generate content for the above including liaising with marketing and technical teams.
  • Be the face of TigerGraph for the above.
  • Be prepared to stretch into technical activities, including some coding, training, and
  • architectural specification across the stack.

    Requirements :

  • Entrepreneurial can-do attitude, this is a pre-sales role, where risk is rewarded.
  • Excellent spoken and written English.
  • Enthusiasm for technical solutions and appetite for communicating that enthusiasm.
  • Good experience in at least one major vertical e.g. retail, manufacturing, financial services
  • etc.

    Demonstrate enough technical background to be self-sufficient on new data technologies.

  • Have good knowledge of typical IT architectures used by the modern dev shop i.e.
  • familiarity with cloud, data, analytics, applications and how it all fits together.

  • Happy and able to travel to remote locations with a few days’ notice.
  • Desired Qualifications

  • Relentless positivity in the face of adversity, we are bootstrapping the EMEA team, so
  • expect challenges!

  • Be willing to pitch-in at any level, on any job. We cover a lot of ground with a very small
  • team.

  • Any deep technical experience and knowledge in data processing and databases, especially
  • graph databases. This isn’t essential, though you will be expected to learn.

    Other European languages are always a plus.

    What we offer :

  • Complete flexibility to define the role. There is great responsibility, so we give you great
  • power to achieve that.

  • A very sexy technology that is rapidly taking over a growing market.
  • Flexible working. Remote working is normal. We tend to be in the WeWork space in
  • Bank / London three days a week, but that is the convention, not the rule, especially when

    we are on the road.

  • Generally, we try to respect the need to balance work with home life,
  • within the usual demands of covering a large territory.


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