The API platform BI & Data team at Vonage is an agile, vertically integrated team that owns data and analytics delivery end to end, from data ingestion to the reports and finally decision support.
Our mission is supporting internal users within the API platform, with a reliable self-service analytics platform and analytics work to help the company become more data driven.
Why this role matters
As a Senior Data Analyst, you’ll be helping us on a journey towards a modern, self-serve analytics organisation. You’ll get autonomy and ownership around large parts of how we interface with users, how they’re trained and around defining the boundary between let me show you how to do this yourself and let me do this for you .
Over the last couple of years, we’ve made significant investments into our data infrastructure and our data processing platform.
While this has brought new data for our users to play around with, we’ve neglected our role in managing this process and the data analytics and reporting ecosystem at Vonage has become a bit of a wild west situation.
With your help, we’re looking to fix that and establish the BI & Data team in a more proactive role in how analytics work is performed in the organisation.
What you will do
As a Senior Data Analyst you’ll :
g. sensitive financial analysis or reports re-used by hundreds of users)
We’re specifically not looking for someone to churn out reports for other people all day long.
Given the size of the team vs the hundreds of users we support, a large part of your work would be focused on finding ways to scale analytics, via empowering our users so they’re able to do what they’re trying to do independently (while having support and training if they need it).
What you will bring
We’re looking for an experienced analytics professional, with practical experience implementing and scaling self-service analytics in a mid-sized organisation.
To be successful in this role, you should :
Bonus points if you :
What’s in it for you
The Vonage API platform is a global API platform for cloud communications that handles over 90 million requests every day.
Customers like Airbnb, Viber, WhatsApp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world.
Startup environment with big tech benefits
Genuine opportunity to make an impact
Self-service analytics environment