Job Description
The key purpose of this post is to maintain constant surveillance of customers in the facility; acting immediately and appropriately to secure the safety of customers in the event of emergency.
When necessary, you will provide emergency care and treatment as required until the arrival of emergency medical services.
Person Specification
Good interpersonal abilities
Able to understand hazards related to pool conditions
Tact and diplomacy when dealing with customers who are breaking the rules
Ability to stay calm under extreme circumstances
Excellent observation skills
Quick reaction in dangerous situations
Customer focused
Driven and Enthusiastic
Passion for providing exceptional service
Team Player
NPLQ (or ability to obtain NPLQ or ability to acquire within two months)
Interest free funding will be provided if you do not have this qualification)
Able to organise leisure sessions in at least one activity
To be flexible to the changing demands of the business
To be able to follow Wave Leisure Trust Policies and Procedures 
