Technical Support Advisor
Worcester, United Kingdom
22h ago

Company Description

Originally founded in 1962, Worcester became part of the Worldwide Bosch Group in 1996 and we are the UK market leader in domestic boilers.

Our current product range includes gas and oil boilers, hot water cylinders, renewable technologies such as heat pumps and solar water heating systems, as well as controls and accessories.

Our commitment to the highest standards of manufacturing over the last 50 years, has led our boilers to receive coveted Which?

Best Buy awards for nine years running, and for Worcester to receive a Royal Warrant for supplying our boilers to Her Majesty The Queen’s Sandringham Estate.

Our UK headquarters is based in Worcester where all the main functions of the business are located including the manufacturing of gas boilers.

We have a further site in Clay Cross Derbyshire where our oil boilers are manufactured.

Job Description

  • To provide technical support to both internal and external customers via telephone, email and video calling.
  • To record, monitor and resolve all enquiries received.
  • Qualifications

  • Excellent communication skills
  • Teamwork
  • Flexible & Adaptable
  • Attention to detail
  • Problem solving
  • Self-management
  • Analytical skills
  • Proactive
  • Business awareness
  • Work to deadlines
  • IT skills
  • Mechanical mind-set
  • Apply
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