Estates/Facilities Manager
Gold Care Homes
UK wide, GB
24d ago

LOCATION : Care home group with homes currently located within the UK predominantly in the London and Hertfordshire area.

We currently provide care for 1050 residents who require residential / nursing care across twenty care homes. We offer 24-

hour nursing, palliative care, and respite care for older adults with Dementia and other mental health difficulties. Our aim is to achieve excellence in our care delivery and to extend that excellence to everything we do, providing a beautiful, comfortable and safe environment, which offers a feeling of security and safety, and enhances quality of life of our residents.

Due to recent and planned future growth of our services, we are now looking to recruit an Estates & Facilities Manager, reporting to the Business Director, to manage facilities / estates functions at our homes and to provide active support and project management for planned capital investment projects.

The Estates & Facilities Manager will be responsible for ensuring that the Gold Care Homes facilities are operated in a safe, efficient and compliant manner, that the buildings, plant and equipment are maintained to the highest possible standards, that a number of key projects are delivered effectively and that all systems are managed in-

line with appropriate legislation, guidance, and best practice whilst ensuring records are maintained in accordance with company policy and Care Quality Commission requirements.

The post-holder will line manage the Facilities teams at our homes and associated contractors and will work closely with the Business Directors and the Registered Managers at each home.

This role will require a strong commitment to leading and managing and someone who can work around vulnerable people, demonstrating the highest standards of health and safety, compliance and service.


  • Ensure all facilities services are delivered in line with service specification and meet the planned KPI performance;
  • Manage all budgets within target, optimising value and service levels;
  • Manage all capital plans and projects jointly with the designated Director ensuring they are completed to specification and within budget;
  • Manage contractor’s projects, in line with company procedures;
  • Ensure all planned preventative maintenance visits are undertaken as scheduled, by both in house and external engineers, to the prescribed standards;
  • Ensure all reactive calls are attended within defined KPI’s, ensuring compliance with all health and safety standards;
  • Identify opportunities for continuous improvement in service standards;
  • Ensure that all activity complies with company policies and procedures, particularly with reference to Health and Safety and Care Quality Commission compliance.

  • Due to the vulnerable nature of the client group, previous experience of working within the care sector would be preferred or something similar such as social housing and a DBS check will be essential for all candidates;
  • A degree of flexibility in working hours and mobility will be required;
  • Travelling between the homes, with occasional nights away from home, to meet business needs;
  • Full driving licence.

  • Hold a building / electrical / plumbing qualification (City & Guilds, BTEC, ONC, HNC, etc)
  • Hands-on experience in property maintenance / facilities management;
  • Good understanding of building services;
  • Experience in project management and control of contractors;
  • Knowledge of health and safety in the workplace and Care Quality Commission requirements;
  • Ability to manage a team;
  • Good communication and report writing skills;

  • Hold a Health & Safety qualification (NEBOSH certificate, CIEH Advanced health & safety, Fire trainer, COSHH trainer, etc);
  • Experience in the management of budgets;
  • Experience in training.
  • Apply
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