Bank Custody Detention Officer (Police services)
1d ago

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices.

Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Bank Custody Detention Officers Leicestershire

£12.50 per hour - This is based on working a minimum of two 12.25 hour shifts per calendar month.

There will be a mandatory Initial Training Course (Monday-Friday). This will be delivered face-to-face and will cover law, policy, procedure, and First Aid training.

Successful candidates will be paid 40 hours per week for the duration of the training.

As a Care & Custody Detention Officer, you will ensure the safety of detained persons, staff and visitors including booking in of detainees on the force IT system (where appropriate), as well as perform administrative tasks complying with the Authorised Professional Practice' (APP - Police Custody), relevant legislation including the Police and Criminal Evidence Act 1984 (PACE) and associated Codes of Practice

Principal Duties and Responsibilities

  • To be responsible for the reception, searching and documentation of detained persons and to ensure their safety and well-being.
  • To control and supervise detainees within police custody in the movement to and from the cells and in their use of the telephone, exercise, washing, feeding and visiting facilities to ensure their safe and secure custody.
  • To maintain a safe, clean environment for all detainees and staff including the cleaning of cells as required
  • To ensure visits are made to detainees and recorded accurately, as directed by the Custody Officer and in compliance with police policy and standard operating procedures.
  • In emergencies, assist in the restraint of violent detainees or those seeking to escape.
  • To maintain an accurate record of detained persons movements, treatment and welfare, to ensure the full awareness of all staff deployed within the custody suite.
  • Undertake Police National Computer (PNC) checks and updating force IT systems as appropriate.
  • To liaise with other agencies, personnel and Appropriate Adults in accordance with relevant legislation, policies and procedures.
  • Professional Conduct

  • By utilising good interpersonal skills and welfare standards, engender a spirit of high morale and co-operation between and amongst prisoners.
  • Treat all prisoners, visitors, and officials with respect, courtesy and consideration.
  • Assist in the assessment of prisoner's conduct, health and wellbeing.
  • Render first aid to either detainee or member of staff.
  • Maintain a high level of personal appearance as per Mitie Code of Conduct.
  • Communicates Effectively

  • Positively engages with the customer, colleagues, visitors and partner agencies at all levels; ensuring that communication is timely, accurate and is fit for purpose.
  • What we are looking for

  • Proven organisational skills with the ability to work under pressure.
  • Good computer / IT skills.
  • Interpersonal and face to face communication skills based in a customer facing environment.
  • The ability to work independently and part of team, within a fast-paced environment.
  • Must be flexible and demonstrate a willingness to cover any custody facility as required, at short notice if required to cover abstractions and emergencies.
  • Candidates must have successfully completed a mandatory four-week Initial Training Course for a Detention Officer (training provided).
  • What you can expect from us

  • Pension
  • Death in service benefits
  • £150 refer a friend scheme
  • MiDeals discount scheme with over 3000 offers available from your favourite retailers, leisure and utilities companies.
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