Head of Internal Communications
Marsh LLC
Chipping Sodbury, United Kingdom
23d ago

Description

Head of Internal Communications - Jelf - Chipping Sodbury

Business Overview

Jelf are award winning experts in insurance, risk management and employee benefits for businesses and individuals. We recently joined forces with Bluefin, bringing together two leading insurance brokers and client advisory businesses to create a newly transformed business built on decades of experience with the same purpose, dependability and commitment to excellent service.

Our strength is our expertise and the relationships we build powerful industry insight and total commitment to our clients and the communities we serve across the UK.

And our purpose is simple : helping businesses and individuals thrive through understanding.

Position Overview :

We are currently recruiting for an experienced internal communications professional to join Jelf at an incredibly exciting time.

Jelf currently employs over 3,000 individuals and this role will be responsible for developing, implementing and leading our internal communications strategy as well as playing a key role in building the overall employee engagement strategy.

This role is an excellent opportunity to make a significant impact on business direction and performance as well as driving colleague engagement.

Furthermore, you will be tasked with developing and implementing a clear vision, strategy and framework for internal communications and cementing it as key component in decision making, as well as delivery.

This role will be based in the Jelf Head Office in Chipping Sodbury, Bristol with regular travel to London and our other regional offices.

This role would suit candidates who are comfortable with working between Chipping Sodbury and London. Ideal locations would include Cardiff, Reading, Birmingham and the surrounding areas.

Key Responsibilities :

Work closely with the CEO, HR Director, Communications Director and the wider leadership team, to determine business priorities for internal communications and employee engagement, including agreeing metrics, measures and outcomes.

Play a key role in the development of an engaging and informative narrative that resonates with colleagues across the business and is representative of the business vision and direction.

Work collaboratively with HR to create and deliver an employee engagement strategy, including supporting the development of an Employer Value Proposition and the Corporate Social Responsibility agenda.

Set standards for effective communications and promote best practice throughout the business, including encouraging leaders and managers to play their part in delivering good communications.

Foster, leverage and continually improve a culture of two-way engagement and feedback, providing an important bridge between leadership and colleagues.

Manage, improve and advise on the mechanisms and channels which provide colleagues with efficient access to the information and tools they need to both carry out their roles effectively.

Manage and coach the internal communications team, providing leadership and direction on the planning, development and delivery of all activity, as well supporting the team’s own professional development.

Work with the Communications and Marketing teams across Jelf and wider Marsh, to ensure both a good working relationship and the strategic alignment of activity and messaging.

Qualifications

  • Strategic and creative thinker with in depth knowledge of, and professional experience in, internal communications and employee engagement.
  • Demonstrable experience of working in senior internal communications roles within complex / corporate environments. Experience of working in insurance, financial or consultancy services is useful but not essential.
  • Broad professional knowledge of trends, insights and best practice in internal communications and engagement across industries and sectors.
  • Personal impact and strong leadership skills, with proven ability of building beneficial relationships with stakeholders at all levels.
  • Must be confident in knowing when to say no as well as yes to deliver the right outcomes.
  • Commercial acumen, including understanding how internal communications can ultimately support revenue generation and customer service, via integrated communications and marketing strategies and an engaged workforce.
  • The ability to effectively manage a portfolio of projects, preferably with experience of working within integration programmes or larger scale change.
  • Creative flair and plenty of confidence, with the ability to drive a good idea to being delivered and adopted.
  • About Jelf

    We are Jelf award winning experts in insurance, risk management and employee benefits for businesses and individuals.

    Our deep knowledge of both the industry sectors and communities we serve means we can offer advice and solutions that meet our clients' needs today, anticipate what they need tomorrow, and help question if there’s an even better way.

    Jelf recently joined forces with Bluefin, bringing together two leading insurance brokers and client advisory businesses.

    A newly transformed business built on decades of experience with the same purpose, dependability and commitment to excellent service.

    We're also part of Marsh and McLennan Companies (MMC) a global network of experts in risk, strategy and people. With roots dating back to 1871, MMC’s businesses have been helping clients prosper amid changing times, from the Industrial Revolution to the digital age.

    Our strength is our expertise and the relationships we build powerful industry insight and total commitment to our clients and the communities we serve across the UK.

    And our purpose is simple : helping businesses and individuals thrive through understanding.

    Jelf offers competitive salaries and comprehensive benefits and programs including : health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.

    We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

    Jelf / Bluefin JFG

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