Data Request Coordinator- 12 Month Fixed Term Contract
LV
Bournemouth
7d ago

About the role

This is fantastic opportunity to join us in our busy head office in Bournemouth in which you will be working within the Life Complaint Unit to coordinate, investigate and respond to Data Subject Access Requests and other Data Protection requests from customers.

You will be responsible for processing incoming data access correspondence in a confidential manner. The successful candidate will be able to identify and escalate any areas of concern or breaches, ensuring a safe environment for transporting data.

On occasion you may be required to support the data protection officer or the rest of the team . A key element of the role is building relationships with business areas including customer experience, sales distribution and product.

About you

As you will be dealing with sensitive data it is important to have a keen eye for detail with accurate data entry skills.

With your excellent communication skills you will be co-ordinating with different teams throughout LV to aide you in investigating and responding to customer’s enquiries.

These enquiries will be received via phone, email or letter correspondence. Strong organisational skills and the ability to work autonomously without supervision are essential.

An awareness of data protection requirements and regulations would be beneficial.

Rewards and benefits

This role is a Band A in the LV Structure. To find out more about our bands, click to view our FAQ page . We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.

We’ll give you :

  • 24 days' holiday which increases after two years’ service
  • an annual bonus scheme based on company and personal performance
  • a flexible benefits package (e.g. discounted retail vouchers, great value dental insurance, childcare vouchers)
  • a competitive pension for which LV will pay twice the amount you pay, up to 14% ()
  • a generous 25% discount off our general insurance products including home, pet and travel. Up to 50% discount on your car insurance and up to 20% discount from our life products.
  • To find out more about our benefits and rewards, please

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