Large Loss Claims Handler - Colchester
Davies Group are looking for a Large Loss Claims Handler to join the Motor Claims division. Joining Davies as a Large Loss Claims Handler means that you’ll be efficiently investigating and handling all claims allocated to you within the company and client’s operating procedures to ensure attainment of the company’s objectives.
The contracted hours are 37.5 per week, Monday - Friday 8 : 30am - 5 : 00pm
Duties & Responsibilities :
Handle larger and more complex claims within agreed client SLA’s.
Liaison with the client / policyholder / broker.
Investigate allocated claims thoroughly, establishing how and why events occurred and the legal liabilities which may arise.
Obtain all necessary evidence and relevant documentation, including detailed statements from witnesses and other informative sources.
Maintain a full knowledge of client requirements by referral to documented procedures and adhere to them at all times.
Determine appropriate action for resolution of the case.
Correspond with all parties to the case quickly and professionally.
Maintain a proper reserve at all times and review reserves regularly.
Control the progress of the case.
Obtain medical or expert evidence and wage information where appropriate.
Negotiate settlement where appropriate, in accordance with authority limits.
Instruct and control defence solicitors, through to Trial if necessary.
Ensure that costs are kept to a minimum.
Keep yourself updated on any technical or legal changes which may have a bearing on our claims. You may be called upon to attend or participate in company training programmes.
Provide guidance and support to junior injury handlers through coaching
Undertake any necessary duties to fulfil the requirements of the post.
You will be granted a claims handling and reserving authority in accordance with your experience. You will in addition, be granted a payment request authority limit.
Skills & Experience :
High level of experience of handling claims >
Ability to self motivate.
Confidently able to present claims information to clients whether by email, over the phone or face to face.
What we offer :
Pension contribution matched up to 5%
Life Assurance (2 x basic salary)
Free Headspace membership
Eye Test Vouchers
Access to Employee Assistance Programme
Access to training and professional qualifications
So, are you a Davies person?
We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.
As we continue to grow and diversify it’s crucial to us that all Davies colleagues stay true to our Big IDEA : to Inspire, Deliver, Empower and Aspire.
These values remain the cornerstone of what we do.